Sorry if this is long-winded, am completely stuck and not sure what to do. I am a MS employee, got a free (legal) copy of Win7 ultimate under the home usage program and our internal help desk says they don’t support. I have loaded many OS onto laptops at work, so know the basic routine. Computer is HP Pavillion Desktop, came with Vista Home edition about two years ago. I checked for compatibility and chose to do a custom install. On first install I forgot to eliminate the second partition that had the original image. Computer booted up ok (incredibly slow, about 15 minutes) but couldn’t reboot without bluescreen. Wireless worked, I was able to do some windows updates but knew something was very wrong, so didn’t attempt to reinstall programs. Printer driver loaded on its own. Re-did the custom install, this time deleting the extra partition. Now, I can barely boot up, the machine blue screens on the way, wireless doesn’t work and it doesn’t recognize my home network or any other network (usually there are 3 or 4 in my neighborhood that show up). Shutting down will blue screen as well, I tried yesterday. I’m leaving it up and running hoping for a miracle cure. On first attempt, I was able to capture this information. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 9f BCP1: 00000003 BCP2: 85094690 BCP3: 8293EAE0 BCP4: 84AB20C8 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\021410-30919-01.dmp C:\Users\Cheryl\AppData\Local\Temp\WER-94536-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt I tried to look at my current mini dump folder but it’s empty AND I don’t have permissions to view. Now what? Thank you for any suggestions.