hi i am using windows seven on my laptop dell inspiron 1564. previously had dreamweaver cs4 and had no problems. now i was installing dreamweaver cs5, photoshop cs5 and master collection of adobe after 20 percent is installed installation stops and a blue screen comes after which i have to turn off the laptop and turn it on again. First i got it from utorrent, then downloaded it from adobe website but seem to be getting the same problem again and again. The message i get after shutting down and starting laptop is Windows has recovered from an unexpected shutdown Windows can check online for a solution to the problem Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 1000008e BCP1: C0000005 BCP2: 99D5D703 BCP3: 975A1C40 BCP4: 00000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\081410-28563-01.dmp C:\Users\Saad\AppData\Local\Temp\WER-87298-0.sysdata.xml Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt It never does find a solution to the problem. I am now scanning laptop with AVG as to yet no viruses found need anything else to know please let me know. ok their was a virus i have attached file of the virus detail could you tell me if this could be the reason why this blue screen was appearing when downloading?