Intellimouse Explorer for Bluetooth not detected

Discussion in 'Windows 7 Hardware' started by kdevilliers, Aug 19, 2011.

  1. kdevilliers

    kdevilliers New Member

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    I have an Intellimouse Explorer for Bluetooth that is not being detected by windows 7 with service pack1. I am unable to use the additional buttons or scroll wheel. The mouse is connected via microsoft dongle usb bluetooth receiver. The mouse does not connect to the system. The mouse is shows up as a HID-compliant mouse in Device Manager. installed Intellipoint 8.2. Intellipoint shows "No Microsoft USB Mouse Detected." I have uninstalling the Intellipoint software and reinstalled but not change

    Any help getting this funtionality working would be appreciated.
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Are you saying the mouse works in a limited fashion, or it does not get detected and does not work at all on your system?

    Have your removed the mouse in Devices and Printers, or the Bluetooth dialog window and allowed it to be re-detected?
     

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