Ok, so for a brief overview, every user account on my home computer has internet access but mine. I have Windows 7 (64 bit), my computer is a gateway, and I use Internet Explorer. If anyone needs any more information about this sort of stuff, just let me know and I'll do my best to provide it. This problem started after my anti-virus software (ZoneAlarm) caught two virus. It got rid of them like it always does; however, after that the internet wasn't working on my profile. By what I remember, before I ran the scan and got rid of the viruses, the internet wasn't working for anyone's account. Then after the scan, everything was working fine again but the internet on my account still wasn't working. This was about two weeks ago, so I don't remember all the details. So, onto the exact problem. Whenever I click internet explorer down in the task bar either nothing comes up at all, OR a blank window will open after about 30 seconds of waiting, and then close on it's own after about 10 seconds. I should mention that according to the little icon in the bottom right-hand corner, I have internet access; and I can access my e-mail through windows live and read, send, and receive mail, I just can't click any of the links in the e-mails. I've tried opening the internet with no add-ons, I've tried going to the control panel and making internet explorer my default program for everything internet related or whatever, I've tried running CCleaner--none of it has made a difference. Thanks for any help anyone can offer.