Internet explorer cannot display web page

Miss K

Senior Member
Hi everyone

I am a frequent flyer member but when I try to log on to redeem points, after I successfully get the site I get an error message something like - Internet Explorer cannot display this page. I have tried on other computers and it works when I log on. Something must be preventing it on my computer. Is it my McAfee doing it all of a sudden or have I turned an option on that I do not know that I have.

Your help would solve my frustrating hours at trying to problem solve this dilemma. I am using Internet Explorer 9.

Thanks heaps.



Excellent Member
Microsoft Community Contributor
The other computers are running IE9? Have you tried the compatibility mode for that site?

There may be some add-on it needs, or cookies may need to be enabled. Is there a yellow triangle on the bottom of the page?

On the bottom of the Home Page, there is a "Viewing Tips" option. Select that and it will check your browser for needed items. Maybe that will give you some indication of the problem.

After the check, there is a technical questions link in the lower part of the page.

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