Internet explorer cannot display web page

Discussion in 'Windows 7 Help and Support' started by Miss K, Feb 1, 2013.

  1. Miss K

    Miss K Senior Member

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    Hi everyone

    I am a frequent flyer member but when I try to log on to redeem points, after I successfully get the qantas.com site I get an error message something like - Internet Explorer cannot display this page. I have tried on other computers and it works when I log on. Something must be preventing it on my computer. Is it my McAfee doing it all of a sudden or have I turned an option on that I do not know that I have.

    Your help would solve my frustrating hours at trying to problem solve this dilemma. I am using Internet Explorer 9.

    Thanks heaps.

    Karen
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    The other computers are running IE9? Have you tried the compatibility mode for that site?

    There may be some add-on it needs, or cookies may need to be enabled. Is there a yellow triangle on the bottom of the page?

    On the bottom of the Home Page, there is a "Viewing Tips" option. Select that and it will check your browser for needed items. Maybe that will give you some indication of the problem.

    After the check, there is a technical questions link in the lower part of the page.
     

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