Internet is fine. I start browsing, and it goes down. Solution?

Discussion in 'Windows 7 Help and Support' started by user19ja6, Oct 1, 2012.

  1. user19ja6

    user19ja6 New Member

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    Windows 7, 64 bit. Connected through router. Internet works fine. There are downloads and updates going on, no problem. The moment I start browsing, everything goes down and there's no browsing or downloading or any activity. It remains this way for a few minutes then comes back up. It keeps happening over and over again.

    I'd really appreciate any help I could get for this strange problem.
     
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Please start with these free diagnostics (I'd consider the malware tests to be most important at this point): Initial Hardware Diagnostics
     
  3. zvit

    zvit Honorable Member

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    Welcome to the forums!

    1. What browser are you using? What version?
    2. Do you have addons or plugins or toolbars installed?
    3. Has this always been a problem or did it start recently?
     

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