IPV4 and IPV6 not connected

Discussion in 'Windows 7 Networking' started by fabrockjones, Sep 5, 2010.

  1. fabrockjones

    fabrockjones New Member

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    I've seen this posted but mainly dealing with wireless laptops and no solutions, heres all i can tell you. Im running windows 7 home on a desktop connected through an ethernet wire, i also have a router connecting two other computers wireless, earlier today my internet stopped working on my desktop but im still recieving and sending packets, i have utorrent running on my desktop and its still downloading at 300k, im still getting internet on my other computers through my router, my desktop is saying not connected no connections even though its still downloading at high speeds, i just cant get on the internet.

    I've disabled and enabled the connection, ive ran scans for malware and spyware and viruses, nothing came up, there are no issues with the nic cards in device manager, its not the ethernet wire, i have two nic cards and neither works, can somebody please offer any advice
     
  2. Trouble

    Trouble Noob Whisperer

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    fabrockjones:
    Hello and welcome to the forums.
    First right click task bar and choose "Start Task Manager" at the top select the "Processes" tab and look for mdnsresponder.exe
    If it's there, take a look at this article on how to uninstall it. What is mDNSResponder.exe / Bonjour and How Can I Uninstall or Remove It? - How-To Geek
    Second take a look in IE8>tools>internet options>connections tab>lan settings button....uncheck everything there.
    Third ping some stuff
    The inside edge of your router
    then 64.233.169.99
    then google.com
    flush dns command prompt type ipconfig /flushdns
     
  3. fabrockjones

    fabrockjones New Member

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    no mdnsresponder.exe in my processes

    unchecked everything in ie...nothing

    Ping statistics for 64.233.169.99:
    packets: sent = 4, received = 0, lost = 4 (100% loss)

    could not find google.com

    successfully flushed the dns resolver cache

    restarted....still a red x through my network icon
     
  4. TorrentG

    TorrentG Banned

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    In Internet Explorer -

    Tools | Internet Options | Connection tab | Lan Settings

    Uncheck all boxes then ok your way out to save. Close I.E. and test again.

    If that doesn't work, set your router's primary or preferred dns to be 4.2.2.1

    Save and reboot router. Reboot pc and test.

    If that doesn't help, uninstall all antivirus and/or 3rd party firewalls to test.
     
  5. fabrockjones

    fabrockjones New Member

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    did all this still not working, this is really frustrating. I just cant figure out how it goes offline at the drop of a dime....i havent done anything on it except get online, didnt download anything or install anything, the only reason i ran utorrent was to see if it was still downloading because i was still receiving and sending packets.
     
  6. Trouble

    Trouble Noob Whisperer

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    When I asked in the post above that you try pinging some stuff, my first suggestion was the inside edge of the router you are using. Can you ping that? Should be your default gateway, maybe 192.168.1.1, just a guess.
    Open a command prompt and type ipconfig /all and post the results for us to take a look at
     
  7. fabrockjones

    fabrockjones New Member

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    sorry forgot to post, it was also packets: sent = 4, received = 0, lost = 4 (100% loss)

    ipconfig /all

    Windows IP Configuration

    Host Name.....-PC
    Primary Dns Suffix....: blank
    Node Type....:Hybrid
    IP Routing Enabled...:No
    WINS Proxy Enabled.....:No


    also it seems my internet on my desktop is now completely off, dont seem to be receiving packets anymore
     
  8. TorrentG

    TorrentG Banned

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    Show us the complete output of ipconfig /all, which included the ethernet adapter Local Area Connection settings.

    Type snippingtool in the start menu if you want to make a screenshot .jpg to attach to a post.
     
  9. fabrockjones

    fabrockjones New Member

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    that was everything that came up when i did ipconfig /all there was nothing else except C:\windows\system32> after
     
  10. TorrentG

    TorrentG Banned

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    Something is wrong with your network adapter then.

    Copy/paste each line one at a time to an elevated command prompt. Press enter after each. Reboot when done.

    netsh int ip reset c:\resetlog.txt

    netsh winsock reset
     
  11. fabrockjones

    fabrockjones New Member

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    ok i did this and ran ipconfig \all again and its still the same info as before
     
  12. Trouble

    Trouble Noob Whisperer

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    Time for some system specs.
    You say you have two network cards, what are they manufacturer and model number, add on cards or integrated on the motherboard. If integrated what are the motherboard specs, manufacturer and model number.
    Is it possible that a driver update may have caused this issue? Open device manager, expand network adapter, select then right click each adapter and choose properties, select the driver tab at the top and see if you have the option to roll back the driver available to you.
    Have you been able to run the network trouble shooter and does it provide any type of information.
    Open command prompt and type ping localhost
    does that return any information or error
    As a last option perhaps remove / uninstall the two adapter from device manager and reboot the computer and let the found new hardware wizard do its' thing.
     
  13. fabrockjones

    fabrockjones New Member

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    I had an on board and one intergrated, i uninstalled the on board one and took it out. the integrated is an NVIDIA nForce 10/100/1000 Mbps Ethernet, Motherboard is a gigabyte GA-M61P-S3GeForce 6100/nForce 430/Socket AM2


    The rollback option is grayed out and troubleshoot says troubleshooting couldn't identify the problem.

    c:\Windows\system32>ping localhost
    Ping request could not find host localhost. Please check name and try again. uninstalled the NVIDIA network adapter and rebooted and it reinstalled itself but still a no go.

    Also now, under other devices in device manager, Ethernet Controller is listed with a yellow triangle with a !
     
  14. TorrentG

    TorrentG Banned

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  15. fabrockjones

    fabrockjones New Member

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    I installed that earlier it didnt help, im trying to figure out to fix this Other devices : Ethernet Controller with a yellow triangle, i wish i could just reinstall windows because this is getting beyond frustrating
     
  16. fabrockjones

    fabrockjones New Member

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    ok so heres where im at now, i have a dsl going into a router, the wireless from the router is working fine, my desktop is not getting internet, ive done renew release flushdns, reset winsock ipv4 and ipv6, uninstalled my nic and rebooted, and reinstalled the drivers for my mobo. When the internet first said not connected i couldnt get on the internet but i was still receiving and sending packets, now theres no sending or receiving and i have under other devices in device manager an ethernet controller with a yellow triangle with an exclamation point in it.

    at this point im open to any suggestions, i can reinstall windows but that would take 3 to 4 days with everything id have to reinstall and i dont have the time to do that, im being held hostage by this.
     
  17. Trouble

    Trouble Noob Whisperer

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    When you check the properties for the ethernet controller in device manager, what does it say about the yellow triangle, does it report that there is no driver installed, device cannot start, or some other message. If that is the integrated/onboard NIC, then perhaps you might try using the BIOS utility (or at least device manager) to disable it and re-install the add on card (what's the mfg. and model of the addon card) and see if that provides a different result. If you are unable to ping localhost, trying pinging the loopback address 127.0.0.1
    If both fail, then I suspect that both cards have failed for some reason and you may need to look into acquiring another adapter.
     
  18. fabrockjones

    fabrockjones New Member

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    okay so ive updated all the drivers, ethernet controller is no longer listed is other devices with a yellow triangle but i dont see ethernet controller anywhere in device manager, is it the same as network adapter because the on board is listed in device drivers and ive updated that as well. When i ping 127.0.0.1 im getting 4 packets received no loss. The only other thing im seeing on the internet is it may be a lan driver is that not the same as the network adapter? and if not how do i go about finding which lan driver i should install? i know at some point in all of this my winsock was corrupt and ive fixed that also. my ipconfig /all is still coming back with no ethernet adapter
     
  19. Trouble

    Trouble Noob Whisperer

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    when you type ncpa.cpl into the search box and hit enter, what do you see in the network connections explorer window?
     
  20. fabrockjones

    fabrockjones New Member

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    local area connection 5
    enabled
    NVIDIA NForce 10/100/1000 Mbps
     

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