irst laptop, first problm!

Discussion in 'Windows Vista Help and Support' started by Riccardo, Dec 14, 2007.

  1. Riccardo

    Riccardo New Member

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    Hello there, today I bought my new sony vaio lap-top, at first the sound was ok, but shortly after, maybe after I downloaded the upgrades, a white "x" appeared on the speaker icon, telling me "no audio autput device is installed".
    Can anybody help me please!? Thank you guys!!!
     
  2. kjanx

    kjanx Guest

    are the updates you downloaded a secret??
    is the operating system on the sony a secret??
    do you think these forums employ mind readers??
     
  3. kemical

    kemical Windows Forum Admin
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    LOL...:eek:
     
  4. Riccardo

    Riccardo New Member

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    I don't kow what updates I downloaded; anyway, the oS is wndows vista home premim.
    Intel Pentium dual core, Processor T2310. Thank yu very much!!
     
  5. kemical

    kemical Windows Forum Admin
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    Have you tried to re-install the sound drivers? There may be an update from the sony site or at least the latest driver for your model. The support site is here: Vaio : Support : Downloads
     
  6. Riccardo

    Riccardo New Member

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    It still doesen't work!
    I don't know what to do:eek:
     
  7. kemical

    kemical Windows Forum Admin
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    Hi, its difficult to help you if without certain information: such as do you know what make the sound card is? If its a Sound Blaster try this:
    There Is No Audio Playback After You Install the Sound Blaster Live! Sound Card
    I've tried to find more info for you but as I said above without knowing more relevant information I really can't help much more. The only thing I can suggest is go through your sound options via the control panel and make sure everything is configured properly.
     
  8. Riccardo

    Riccardo New Member

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    Hello, my laptop is a Sony VaioVGN-NR10E/S. How can I know what sound card is in there? Thank you

    How can I find the informaton you need?
     
  9. kemical

    kemical Windows Forum Admin
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    Hi, ok thanks that has been some help. Here is your spec sheet:
    Vaio : Support : Technical Specifications

    From that you should be downloading this software:
    Realtek

    Obviously you want the one at the top for Vista. If I were you though, I'd first go into the 'Device Manager' and see if you have a yellow question mark where the sound should be. If you have then apply the software. If however your sound device is listed then right-click on it and check its properties, you may need to enable something like 'Digital output' but without looking first its hard to say. Good luck
     
  10. Riccardo

    Riccardo New Member

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    Finally!!!!!

    So, I didn't found any yelow mark, everything looked ok;

    I tried to roll back... and now I'm listening to my mp3!!

    Now I'm going t restart, hoping to won't ge in trouble again.

    Thank you very much Kem.
     
  11. kemical

    kemical Windows Forum Admin
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    Thats great! If you get any more probs post back..:)
     

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