Ok...so originally, I was having all sorts of odd problems with the capslock. Lowercase letters when capslock was on, upper case when capslock was off, symbols instead of numbers regardless of capslock of shift key, etc. I disabled every single keyboard related "ease of access" setting (sticky keys, filter keys, etc). Now...almost everything seems to be normal EXCEPT: 1) the left shift key does nothing 2) when typing in passwords for my account/profile to login to the machine, capslock MUST be on even if the password is typed in lowercase when creating the account. any ideas how to fix this? thanks!