iTunes install and 64-bit "Could Not Open Key..."

Discussion in 'Windows 7 Installation' started by TSayles, Oct 30, 2009.

  1. TSayles

    TSayles New Member

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    I upgraded from windows 7 32-bit version to 64-bit ("custom install" - tried using LapLink's "Windows & Upgrade Assistant". Big mistake, but that's another story.) Afterwards, I downloaded 64-bit version of iTunes, and have had many, many problems getting it to install and run. Following instructions and advice on both Apple support and MS forums, and elsewhere, I have unistalled, reinstalled, repaired, uninstalled, deleted files/folders, used MS Windows Install Cleanup Utility, reinstalled, etc., etc. with varying degrees of partial success.

    Today, I was finally able to successfully launch QuickTime (installed by itself), but now, when I run the iTunes installer, it stops suddenly and I get the following error message:

    "Could Not Open Key:
    Unknown\Components\DA42BC89BF...(32 digit address)\Another HUGE address name
    Verify sufficient access..."

    I have Admin rights, so I don't know why the installer can't access this key (registry key?).
     
  2. stlouiscarl

    stlouiscarl New Member

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    Did you ever get a fix for this problem? If so, could you email it to me? jrcarl2003@yahoo.com. Thank you
     

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