KB973923 will not install

#1
I am having a problem getting KB973923 to install on Windows 7 x64 RTM. Windows Update says it is installing it, but the progress bar does not move. I have waited for several hours and the update won't install. Pressing the "Stop installation" button in Windows Update doesn't do anything. I have to end the task named "atl80sp1-kb973923-x64.exe" in order for Windows Update to detect that the install failed. I had the same issue with the Release Candidate and was hoping it would be fixed in RTM.

I chatted online with MS support last night (using the link in the how to obtain help section in Description of the Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package: July 28, 2009) and they will not support Windows 7 RTM yet. They directed me to this forum for assistance.

Does anyone have any suggestions on how to get the update to install?

Thank you.
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.