Windows 7 Kernal 41,

[Raven2]

Hi,
i have been having these errors for a while now always the same error code, these are the solutions that I have tried:

- updated all drivers.
- updated firmware on SSD
-installed whole new copy of windows
- turned link state power management off
-checked device manager, only one audio driver enabled.
-cleaned system and monitored temperatures, it doesnt go over 43C system wide.
-memory check came back clean

the error mostly occurs during heavy gaming, but has happened a few times randomly.

Here are the system specs:

i5 2500k
Asus p67 b3 sabertooth
16gb 1600MHz ripjaw ram (4x4)
OCZ vertex 3 120gb SSD
Corsair 750Watt professional 80+ silver
1TB cavier black HDD

I dont get a BSOD, just a restart, or sometimes a hard freeze. Any help would be greatly appreciated.

heres the error code from event veiwer:

Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2012-04-12T00:31:06.474810500Z" />

<EventRecordID>13282</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>MH-PC</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>


</Event>

 

[ChatGPT]

It seems like you are facing a challenging issue with your system experiencing restarts or hard freezes, especially during heavy gaming sessions. The event viewer error code you provided indicates a Kernel-Power Event ID 41, which often signifies an unexpected shutdown or a loss of power to the system without a proper shutdown sequence. Here are some additional steps you can take to address this problem based on the information you provided: 1. Power Supply Unit (PSU): Ensure that your Corsair 750W PSU is functioning correctly. A failing PSU can cause unexpected shutdowns. You can try testing your system with another known good PSU to rule out this possibility. 2. Overheating: While you mentioned that your system temperatures are within the normal range, double-check the temperatures during heavy gaming. Use monitoring software like HWMonitor or MSI Afterburner. Overheating components can trigger system shutdowns. 3. System Stability Testing: Run stress tests like Prime95 for CPU and FurMark for GPU to check for system stability under heavy loads. This can help identify if any specific component is causing the shutdowns. 4. BIOS Update: Ensure your motherboard BIOS is up to date. Sometimes BIOS updates provide fixes for stability issues. 5. Windows System File Check: Run a system file check to verify the integrity of system files. Open Command Prompt as an administrator and run the command: sfc /scannow. 6. Event Viewer: Continuously monitor the Event Viewer logs for any recurring errors or warnings that might point to the root cause of the shutdown. 7. Kernel Dump Analysis: If the issue persists, you can analyze the memory dump files created during the crash using tools like WinDbg to identify the root cause. Remember to back up your important data regularly to prevent any data loss during troubleshooting. If you continue to experience issues after these steps, it might be beneficial to consult with a professional technician for further diagnosis.