Windows 7 Kernel_Data_Inpage_Error

ks1701 · May 17, 2013

I started receiving this BSOD this past Tuesday after downloading Window Update files.View attachment RAMMon - SPD Info.txt I tried to upload a zip file of this info but i couldn't get it to upload. I have 92 processes running at a time. After downloading of the update files, i was prompted to restart my pc which i did then after restart Adobe flash player says it had an update so i updated that. Then a few hours later it seemed to slow down then i got a BSOD saying Kernel_Data_Inpage_Error with error codes of 0xC000009C and 0x0000007A. It has been doing this frequently since Tuesday. Last night before this post i used system restor to restore the PC to a state before the problems started.

usasma · May 19, 2013

I'll need this for a complete analysis:

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

The dump file blames your Logitech camera driver (which is also outdated). I'd suggest:
- uninstall the Logitech camera software
- go to the Logitech website and download the latest, Win7 compatible version of the software and install it.
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LVUSBS64.sys Sat Jul 26 11:06:36 2008 (488B3D7C)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=LVUSBS64.sys

lv302a64.sys Thu Apr 30 18:41:07 2009 (49FA2903)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=lv302a64.sys

lvrs64.sys Thu Apr 30 18:43:25 2009 (49FA298D)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys

LV302V64.SYS Thu Apr 30 18:43:26 2009 (49FA298E)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=LV302V64.SYS

AppleCharger.sys Mon Jan 10 04:57:29 2011 (4D2AD809)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test (haven't seen recently (15Jan2013))
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Fri Nov  2 20:19:04.104 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\110212-31375-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 3:22:37.010[/B]
*** WARNING: Unable to verify timestamp for lvrs64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvrs64.sys
Probably caused by :[B]lvrs64.sys ( lvrs64+e088 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff8800bdba088, fffff8800a7fe898, fffff8800a7fe0f0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800bdba088, The address that the exception occurred at
Arg3: fffff8800a7fe898, Exception Record Address
Arg4: fffff8800a7fe0f0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0x7E_lvrs64+e088[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Fri Nov  2 20:19:04.104 2012 (UTC - 4:00)**************************
[COLOR=RED][B]LVUSBS64.sys                Sat Jul 26 11:06:36 2008 (488B3D7C)[/B][/COLOR]
[COLOR=RED][B]lv302a64.sys                Thu Apr 30 18:41:07 2009 (49FA2903)[/B][/COLOR]
[COLOR=RED][B]lvrs64.sys                  Thu Apr 30 18:43:25 2009 (49FA298D)[/B][/COLOR]
[COLOR=RED][B]LV302V64.SYS                Thu Apr 30 18:43:26 2009 (49FA298E)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
LVPr2M64.sys                Wed Oct  7 04:26:50 2009 (4ACC50CA)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
IntcDAud.sys                Fri Oct 15 04:28:17 2010 (4CB810A1)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
[COLOR=RED][B]AppleCharger.sys            Mon Jan 10 04:57:29 2011 (4D2AD809)[/B][/COLOR]
Rt64win7.sys                Mon May 16 10:53:31 2011 (4DD13A6B)
iaStor.sys                  Fri May 20 12:52:24 2011 (4DD69C48)
EtronXHCI.sys               Fri May 20 21:20:26 2011 (4DD7135A)
EtronHub3.sys               Fri May 20 21:20:28 2011 (4DD7135C)
RTKVHD64.sys                Tue Jun  7 08:45:44 2011 (4DEE1D78)
igdkmd64.sys                Fri Jun 10 14:16:00 2011 (4DF25F60)
LEqdUsb.Sys                 Fri Sep  2 02:22:56 2011 (4E607640)
LHidEqd.Sys                 Fri Sep  2 02:22:59 2011 (4E607643)
LHidFilt.Sys                Fri Sep  2 02:23:09 2011 (4E60764D)
LMouFilt.Sys                Fri Sep  2 02:23:15 2011 (4E607653)
SBREdrv.sys                 Wed Oct 26 12:41:21 2011 (4EA83831)
sbapifs.sys                 Mon Nov 28 21:18:16 2011 (4ED440E8)
avgidsdrivera.sys           Fri Dec 23 07:05:21 2011 (4EF46E81)
avgidsfiltera.sys           Fri Dec 23 07:05:40 2011 (4EF46E94)
avgmfx64.sys                Fri Dec 23 07:08:12 2011 (4EF46F2C)
avgrkx64.sys                Mon Jan 30 22:11:41 2012 (4F275BED)
avgidsha.sys                Wed Apr 18 22:19:15 2012 (4F8F7623)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
nvhda64v.sys                Mon May 21 09:10:39 2012 (4FBA3ECF)
usbaapl64.sys               Fri Jun 22 02:01:11 2012 (4FE40A27)
nvlddmkm.sys                Thu Jun 28 18:58:00 2012 (4FECE178)
avgldx64.sys                Wed Jul 25 20:56:48 2012 (501095D0)
avgtdia.sys                 Fri Aug 24 09:20:13 2012 (50377F8D)
[/font]

ks1701 · May 19, 2013

Here are the two files you asked for. Thank you for your time.

usasma · May 20, 2013

Thanks! Nothing additional was noted in the MSINFO32 file - so I'd presume it was your Logitech Webcam drivers as I discussed above. Please remove that software and then download/install a fresh copy.

Windows 7 Kernel_Data_Inpage_Error

ks1701

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usasma

Fantastic Member

ks1701

New Member

Attachments

usasma

Fantastic Member

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