keyboard and mouse don't work

Discussion in 'Windows 7 Hardware' started by simik, Aug 7, 2010.

  1. simik

    simik New Member

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    2 days ago i was just surfing the internet and checking my mail.then suddenly,my keyboard and mouse stopped working.i tried doing something in BIOS setup,but i just can't come up with an answer.can someone help me with my problem?
    thank you![​IMG][​IMG][​IMG]
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Should we assume these are both USB devices, and if so, do other USB devices still work?

    Have you tried changing ports and/or doing a cold boot?

    You might try unplugging other USB devices.

    In Device Manager, do you USB devices still show as normal?
     

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