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I have an HP windows 11 laptop that's less than a year old, and the battery will not charge.
The external charging light will be white (indicating a full charge) and the battery icon will say 100%, but the second you unplug it, it completely shuts off.
The computer works fine otherwise, I just can't unplug it, not even for a second.
Is this a hardware problem or something that can be fixed another way?
Any tips would be appreciated, thanks!
The external charging light will be white (indicating a full charge) and the battery icon will say 100%, but the second you unplug it, it completely shuts off.
The computer works fine otherwise, I just can't unplug it, not even for a second.
Is this a hardware problem or something that can be fixed another way?
Any tips would be appreciated, thanks!