I cannot access the router web page to find out my security settings. Also when I try to ping the router nothing happens. I need to access the page to get my security code as I want to add my new Palm Pre as a wi-fi device so that I can have access to Outlook on the Pre. Thank you
Are you sure you have the correct IP? To make sure do an 'ipconfig /all' from the command promt and make sure you are trying to access the IP of the 'Default Gateway'. Also are you trying to get to the router page via a wireless connection? If you are you may find you can't as web access via wireless can be disabled on the router. In which case you will have to connect via a cable.