Live Mail 2011 Sends Ok, Does Not Receive

#1
New Dell Laptop 8 GB with Windows 7 64 bit, SP1 and all updates installed.

Started Live Mail 2011 and created an e-mail account. Can successfully send E-mails, but cannot receive any. During Send/Receive process, there are no error messages.

In account setup, used the same email addresses, passwored, and Incoming/Outgoing server data that I use in another laptop and two desktops (all with Outlook 2007 as mail client). Have checked spellings, et. al., and they match.

After failure, changed my password to see if error occurred - it did. Then did the same with incoming server. Got "unable to connect" error, so that indicates that I did spell things correctly. I also deleted and re-added the account.

I do not have a Windows Live ID, but Live Mail FAQ says one is not needed.

Some Google "hits" suggested turning off security. I use Norton Internet Security 2012, and suspended its firewall and anti-virus. Made no difference.

Will appreciate any help. Thanks.
 


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