Live Mail Contacts Missing?

Discussion in 'Windows 7 Help and Support' started by MikeHawthorne, Dec 20, 2011.

  1. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

    Joined:
    May 25, 2009
    Messages:
    6,046
    Likes Received:
    300
    Hi

    I opened up my Live Mail today and my contacts are all missing.
    It says you have 0 contacts.

    Yesterday I had dozens.

    When I redid my computer lately I was pleasantly surprised that even with my computer completely restored to it's original state, when I reinstalled Windows Live Mail all of my contacts appeared on their own.

    Anyone know how I can get them back, Windows Live Mail has been acting strange lately asking my to sign in to my Windows Live Account etc, which it doesn't normally do.

    Any help appreciated.

    Mike
     
  2. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

    Joined:
    May 25, 2009
    Messages:
    6,046
    Likes Received:
    300
    Hi

    Well I sort of figured it out.

    If I sign into my Windows Live ID they are there.
    If I sign in to my normal Comcast account the way I have always done in the past they are not there.

    Anyone know of a way to export my contacts from my Live account and import it into my Comcast account?

    Most e-mail clients have any option to export and import address books but I don't see one anyplace in Live Mail.

    Mike
     
  3. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
  4. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

    Joined:
    May 25, 2009
    Messages:
    6,046
    Likes Received:
    300
    Thanks Elmer, I'll check that out.

    Weird it's worked OK for years until now.
    As I said my contacts even reappeared when I reinstalled Live Mail on a fresh Windows installation.

    I do think there was an update recently, several options etc. are different then they were a week or so ago.

    Mike
     
  5. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

    Joined:
    May 25, 2009
    Messages:
    6,046
    Likes Received:
    300
    Hi

    That worked I exported the list from my Live Mail Account, then logged into my Comcast account and imported it into there.

    Now when I click new message from my Comcast account the addresses are available again.

    I don't know how log I looked and didn't see the export button.

    Mike
     

Share This Page

Loading...