Hello all, I work in IT and I run into a problem quite often where we know how to fix the issue but we are unable to because they cannot get connected to the network. We use static IP's as a standard for all computers in order to organize and prevent from being able to used outside of the facilities. I would like to add that DHCP is not a possible solution. For example, the default gateway is incorrectly set or ip is incorrectly set. This would be easy to fix by instructing the users what to type in BUT they do not have admin rights to do this. Which causes them having to ship in the pc and costs the company more money when it could be fixed without being shipped. Is it possible to create a basic script or program with local admin privileges embedded that sets a one time password to an admin account based on an algorithm. For example the user opens the script and it generates a random number such as 12345 I could enter 12345 on my computer and it would show me what the one time password is and I would give that to them. Or even have it to where the password automatically changes depending on the date. Like if it is Jan/1/2013 I could pull up a list and see what the password of the day is. If at all possible without expensive programming tools a algorithm based OTP would be more ideal since I could just reset the admin password to a default password that only the helpdesk knows with a simple script. I am open to all ideas, tips, suggestions, etc. Thanks!!