Lost Rules and Alerts

Discussion in 'Windows 7 Software' started by Asker24, Dec 18, 2012.

  1. Asker24

    Asker24 Senior Member

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    I recently had a glitch in my Outlook 2010 and had to redo the email accounts, and indicate the appropriate pst file. All is well except that I have lost all the Rules and Alerts. Where are they and how do I get them back?
     
    #1 Asker24, Dec 18, 2012
    Last edited: Dec 18, 2012
  2. patcooke

    patcooke Microsoft MVP
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    Rules and Alerts are set up by you, the user. It defines actions to be taken in specified circumstances or events. You may well not have had any - I suspect most people don't and the fact that you don't know what they are would seem to indicate that.
     
  3. Asker24

    Asker24 Senior Member

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    I am sorry. I did not state my question clearly enough. I had a bucket-load of Rules and Alerts that I had set up and they have disappeared.
     
  4. patcooke

    patcooke Microsoft MVP
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    OK They are stored within the pst file. Do you have any backed up copies of this any where? That's the only way you'll be able to recover them.
     
  5. Asker24

    Asker24 Senior Member

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    I had a copy of the pst file and pointed to it in Outlook Account Settings. All the messages appeared in their appropriate folders, bu no Rules and Alerts. I had thought they would appear with everthing else when I "showed Outlook the way." :confused:
     
  6. patcooke

    patcooke Microsoft MVP
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    When I set up a new copy of outlook I simply copied the entire pst file across. In this circumstance I'd first make sure I had a secure copy of both pst files then:

    1. Point Outlook to the first one and export all rules and alerts ( I tink it creates a file of type .rwz for this)

    2. Point Outlook to the new pst file and import from the rwz file.
     

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