Keithrberry

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Joined
Mar 22, 2010
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6
Hi all I have searched and searched for a solution but I haven't been able to find a solution so I thought I would try posting here.

Using Windows 7 x64 Ultimate,

I was downloading a large file, was working fine then all of a sudden windows freezes, I recieved a BSOD with "Machine Check Exception, 0x0000009c" noted as the reason, and now I can't get windows to boot, not from CD, not into safe mode, nothing. I can get as far as the loading screen with the windows logo pulsing, but then it brings up a BSOD, same one every time. I am assuming this install of windows is dead and gonna have to do a fresh install.

I have tried reducing all of my hardware down to the bare essentials, and I still cannot get anywhere. I am down to a single stick of memory, ran memtest and no errors,
I am sure all of my drivers are up to date, and I did not made any changes to the system prior to the crashing.

The BSOD doesn't seem to give any real information as far as I can tell to diagnose what piece of hardware has failed, or if its a real problem or just an error that windows cant get past. I see there is a crash report that windows generates but I cannot get into windows at all, so how would I get to this, say, using Unbuntu? I can get that to boot from the CD and access my Harddrive with the files from windows.

Thanks in advance for any help and support,

Keith
 


Solution
Ok I need help if anyone can, I need to reinstall windows, I don't need to recover any files I just want to format my harddrive. How do I do this if I can't boot from the Windows CD? I tried with ubuntu but it ended up freezing on me. HELP!!
Assuming you had everything set up properly to collect mini-dumps, the you might try checking the C:\Windows\Minidump folder and see if there are any recent files there with a .dmp file extension.
I find it very interesting that the computer will boot from an Unbuntu CD, but for some reason won't boot from the Windows 7 DVD install disc, to allow you to perform repairs.
 


No folder under windows named Minidump and I cannot search for files or Unbuntu crashes/freezes. Any other ideas or is this a lost cause? If so how do I format my Harddrive to reinstall, use Unbuntu or can I do it in BIOS somehow?
 


Ok I need help if anyone can, I need to reinstall windows, I don't need to recover any files I just want to format my harddrive. How do I do this if I can't boot from the Windows CD? I tried with ubuntu but it ended up freezing on me. HELP!!
 


Solution
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