Media Center doesn't find IR receiver

I purchased a remote control from Adesso just yesterday. The model name is ARC-1100 if you'd like to Google it. I connected it and everything seemed to be fine. I was able to use it to navigate Media Center as intended. However I went through the Setup TV Signal options and everything was fine (I even saw video on the manual setup page) up until I got to the IR receiver part. Media Center stated that it could not find the IR receiver even though my IR was connected to the computer. I Goggled it but couldn't find anything. There is no driver for the IR so there's no way for it to have a driver problem. I looked up reviews and there was not one bad review for the remote. Can anyone help me? I'm running Windows 7 Home Premium 64-bit and the latest version of Media Center and I'm trying to connect it to a DirecTV HD set top box model H24. Thanks.

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