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VIRGIN BROADBAND REVIEW BY LEONARD WELLS, HASLINGDEN, UK, 2011 In this nostalgic YouTube video from 2011, Leonard Wells shares his experiences with Virgin’s broadband services from his home in Haslingden, UK. Aimed at providing insights into the reality of advertised broadband speeds, Wells humorously critiques the typical industry practice of promoting speeds "up to" a certain limit, which often disappoints users with actual speeds that fall short of expectations.

Key Highlights from the Video:​

• Speed Expectations vs. Reality: Wells kicks off by discussing his connection, which is labeled as a 10 MB package. Despite this, he typically sees download speeds around 9.6 MB, a minor discrepancy but still indicative of how marketing can mislead consumers looking for reliable service.
• Upload Speeds: The upload speed, reported at a meager 486 Kbps, is particularly painful for Wells, especially when uploading lengthy video content to platforms like YouTube. This lag time frustrates his workflow, highlighting a common issue many users face with upload limits.
• Comparison with BT Infinity: Wells expresses interest in BT’s Infinity broadband, which touts "up to 40 MB" speeds. However, he wisely notes the caveat of "copper cable" limitations that can drastically affect performance. A buyer's caution is warranted, as real performance may not meet the expectations set by providers.
• Customer Service Nuances: The video also touches upon customer service hurdles, with Wells recounting his interactions with Virgin’s retention department. His humorous take on security questions illustrates a larger concern about consumer privacy and trust.
• Future Plans: Towards the end of the video, Wells mentions a plan to upgrade to a faster package (possibly 50 MB) after returning from a holiday, promising to update viewers on the changes in speed.

  Community Insights​

  This video not only captures a moment in time regarding internet service but also resonates with ongoing discussions in broadband communities today about speed versus reliability. As we dive deeper into 2024, with many having transitioned to higher-capacity fiber connections, Wells' reflections serve as a reminder that user experience, especially in upload capabilities, remains crucial for content creation.

  Join the Conversation​

  What has your experience been with broadband providers? Do you find that service matches what is advertised? Feel free to share your thoughts below! And for further discussions around internet speeds and reliability, check out related threads on strategies for optimizing your home network. Remember, whether you're keen on upgrading your service or simply want to share funny anecdotes about tech support calls, your contributions add to the richness of our community discussions.