Message says my Control key is being held down

Discussion in 'Windows 7 Help and Support' started by sandyocean, Nov 17, 2012.

  1. sandyocean

    sandyocean Senior Member

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    This problem starts in Windows Live Mail, but when that happens and I then go to do a Word Doc, I also encounter a similar problem in there. Normally Word is fin. Only have a problem in Word after it starts up in Live Mail.

    Often while composing a new message in Live Mail, it is suddenly unusable. It happens often. The message offered when I encounter trouble in Word is....Your Control key is being held down. It isn't.. or not in any way I know. How can I fix this pease? I have to turn the computer completely off and restart to get it back to normal again.
     
  2. zvit

    zvit Honorable Member

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    1. Is it a desktop or laptop keyboard? How old is your keyboard?
    2. Try with a different keyboard. If that helps, your keyboard is not good.
    3. Do you have more than one language on the computer?
    4. When this happens, give a quick double click to both the control keys (one at a time). If this helps, it doesn't mean the keyboard is bad so just tell us that this is what helped and we'll take it from there.
     
  3. sandyocean

    sandyocean Senior Member

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    Laptop, Toshiba,top range, 6 months old, exc condition, one language.
    As soon as it does it again, I will try doing what you suggest. Will get back with the answer. Thank you.
     
  4. zvit

    zvit Honorable Member

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    Try with an external keyboard.
     
  5. sandyocean

    sandyocean Senior Member

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    That worked. Thanks. I hit both control keys twice, one after the other. So not sure which one did it.
    It shouldn't be happening in the first place but at least now I can handle it without having to switch the laptop off.
     
  6. zvit

    zvit Honorable Member

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    You should know that you won't find that solution anywhere on the net because it's my own made up solution that I came up with a few years ago. Maybe I should sell it... :)
     

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