Windows 10 MICROSOFT 365

[Curious]

Hello,
I have a Microsoft 365 subscription until September 2021.
Although this Office is licensed as you can see by the image "Error in Word 3", something is going on.
When I start with Word and open a blank document, the following screen appears on the image "Error in Word 1", and then opens the document but with the indication "Product not activated", "Error in Word 2".
I do not know what's happening.
I think the best thing would be to reinstall Microsoft 365.
How can I do this?
I await a technical suggestion.
best regards
José Paiva

 

[Neemobeer]

A reinstall won't fix an activation issue. What happens if you just click activate?

 

[ussnorway]

have you changed a hardware or reinstalled Windows?
if so activate should work, otherwise you may need to contact the help desk

 

[Curious]

A reinstall won't fix an activation issue. What happens if you just click activate?

No, my friend.
As i said in my question the problem was that the installed version of OFFICE is only a Pre-installation.
I contact Microsoft and the solution is, obviously, install the Microsoft 365 because he is not installed!!!
But, thanks about your reply.
I reply for help another people with the same problem.

 

[RolfNorbert]

Ich habe ein Problem mit Wort 365, das Dokument wird nicht mehr im frühen Originalzustand genommen. Das Dokument füllt die ganze Verwaltungmseite / Bildschirmseite Wie kann ich das das ändern?
kann ich Word auf Werks Einstellung zurücksetzen?