Microsoft Security Essentials problem.

Discussion in 'Windows 7 Help and Support' started by Saltgrass, Nov 3, 2011.

  1. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    I am currently trying to determine if MSE is having a problem that Microsoft is not addressing.

    If you check the Event Viewer and show a SxS error or a Microsoft Anti-malware error, it might be caused by a problem with MseSysPrep.DLL.

    It seems running the Scheduled Task related to Application Experience will show a problem with MSESysPrep.dll. Many folks are showing the error and I am having a problem with the MSE real time protection shutting down because of "updates".

    I do not feel shutting down the real time protection for MSE updates is appropriate, so I will be watching to see if Microsoft addresses the problem.

    Anyone see anything related to the problem?
     
  2. davehc

    davehc Microsoft MVP
    Premium Supporter Microsoft MVP

    Joined:
    May 1, 2008
    Messages:
    5,116
    Likes Received:
    301
    Hi Saltgrass. Sorry, fwiw. I have my updates as "Check for updates but...." etc., This includes MSE updates. I automatically say yes to them and have never experienced your error.
    But, after reading your post, I browsed a little and I see that the suggested cause of this is running more than one security service and causing a confliction??
    Also, one remedy appears to be running your cleaner (Ccleaner preferred) in safe mode.
     
  3. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    This is not really an Update problem, or at least I don't think it is.. When the ProgramDataUpdater Task runs the Side by Side error is generated.

    The task is in Task Scheduler, under Library, Microsoft, Windows, Application Experience. I have not yet determined if this error is related to the Real Time protection shutting down, but still investigating. The Real Time error might just be a temporary situation that corrects itself. I just see the errors in the Event Viewer.

    This has been going on for quite a while, so there is probably no hurry in solving it. Just trying to understand what is causing it. I am only running MSE.

    Thanks
     

Share This Page

Loading...