Microsoft Surface launches a warranty primed for schools and education

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  1. News

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    Jun 27, 2006
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    Microsoft was founded on the principle that people can do remarkable things when technology is within reach. Core to our mission – to empower every student on the planet to achieve more – is working with educators, with students, and with school leaders on their journey to redefine learning.


    And we continue to be inspired by the ways our Surface devices are helping to drive that transformation. Students like Kody Peralta are changing the way they learn and schools like Franklin Classical Middle School are changing the way the teach.

    Over the last 24 months, we’ve seen great demand for Surface in education, which has nearly doubled its presence in classrooms around the world. Bringing the power of Surface devices to the classroom also means creating flexible and robust warranty programs that help schools more easily manage and deploy Surface.

    Today, we are excited to announce the Surface Complete for Education warranty for schools and educational institutions.

    Available for both K-12 and Higher-Ed institutions in the U.S. starting tomorrow and expanding to Surface markets internationally on September 30, Surface Complete for Education is a warranty offering designed to give schools and educational institutions access to accidental damage protection, claims sharing, exclusive end-user device training tailored to education, and onboarding resources. In the U.S., Surface Complete for Education will start at $225 USD for Surface Pro 4 and $359 USD for Surface Book. Pricing will vary in additional markets based on purchase volume.


    Accidental damage protection and claims pooling

    One of the biggest concerns schools face when rolling out new devices? Students (and even teachers from time to time) can be a little clumsy with their devices. No problem. Surface Complete for Education allows school IT departments to pool accidental damage claims up to 100% of devices purchased, independent of which device user requested a new claim. For example, if your school decided to purchase 250 Surface Pro 4 devices with the Complete for Education warranty bundle, your school would be eligible for up to 250 accidental damage claims across ALL your devices. This means warranties don’t have to be tied to a specific device which allows for more than the traditional 2 accidental damage claims (with Complete for Business) to be made on a Surface device. And with the accidental damage protection benefit, schools can be rest assured that if a student or staff member has an unfortunate spill or drop with their Surface, they will still be eligible for a replacement, and the process will be seamless and easy.


    We love hearing how schools are using Surface to make learning more dynamic and versatile, with Pen and touch, the Microsoft Office suite with programs like OneNote, and full Windows on such a thin and light device. And we’re excited to bring this enhanced offering to existing and new schools in Surface markets worldwide.

    Interested in learning more about Surface Complete for Education? Check with your local reseller or Microsoft representative to see which SKUs and prices are available to your school today!

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