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Microsoft's recent concessions to the Cloud Infrastructure Service Providers in Europe (CISPE) mark a significant development in the ongoing discourse surrounding fair competition within the European cloud computing market. These changes, including the introduction of pay-as-you-go plans, pricing parity with Azure, and the ability for CISPE members to privately host customer workloads, aim to address longstanding concerns about Microsoft's market practices.
Background: The Genesis of the Dispute
The friction between Microsoft and European cloud providers has its roots in allegations that Microsoft's licensing terms and pricing strategies have been detrimental to competition. In November 2022, CISPE filed a formal complaint with the European Commission, accusing Microsoft of leveraging its dominant position in productivity software to favor its Azure cloud services, thereby harming the European cloud ecosystem. (cispe.cloud)
CISPE's concerns were not isolated. In September 2024, Google lodged a complaint with the European Commission, alleging that Microsoft's practices restricted competition by imposing higher charges for running its software on rival cloud platforms. (reuters.com)
Microsoft's Concessions: A Closer Look
In response to mounting pressure, Microsoft has implemented several measures aimed at fostering a more competitive environment:
  • Pay-As-You-Go Plans: CISPE members can now offer flexible, consumption-based pricing models, aligning with industry standards and enhancing customer choice.
  • Pricing Parity with Azure: European cloud providers can match Azure's pricing for Microsoft products, addressing previous concerns about price discrepancies that favored Microsoft's own services.
  • Private Hosting of Customer Workloads: CISPE members are granted the ability to host customer workloads privately, without the obligation to share customer data with Microsoft, thereby enhancing data privacy and control.
These concessions are part of a broader settlement reached in July 2024, where Microsoft agreed to a €20 million deal to resolve CISPE's antitrust complaint and avoid a potential EU investigation. (reuters.com)
Industry Reactions: A Spectrum of Perspectives
The industry's response to Microsoft's concessions has been mixed. Phil Brunkard, executive counselor at Info-Tech Research Group UK, acknowledged the progress, stating, "It seems like CISPE’s persistence has paid off, and Microsoft has taken a meaningful step toward fairer terms." However, he cautioned that the real test would be whether this spirit holds as pricing and licensing evolve in the years ahead.
Conversely, some stakeholders remain skeptical. Mark Boost, CEO of UK cloud provider Civo, questioned the fairness and transparency of the agreement, noting that the concessions apply only to CISPE members, with no clarity on whether other cloud providers across Europe will benefit. (computing.co.uk)
Ongoing Challenges and Future Outlook
Despite these concessions, challenges persist. The European Cloud Competition Observatory (ECCO), established by CISPE to monitor the implementation of the July 2024 Memorandum of Understanding, rated Microsoft's progress as "Amber" in its February 2025 report. This rating indicates that while some progress has been made, Microsoft has not yet fully met the expectations related to the agreement. (cispe.cloud)
Furthermore, concerns have been raised about Microsoft's ability to meet deadlines for developing products that align with the agreed-upon changes. Reports suggest that Microsoft is unlikely to meet the deadline for providing a multi-tenant hybrid cloud solution for service providers in Europe, a key component of the settlement with CISPE. (datacenterdynamics.com)
Conclusion: A Step Forward, but Vigilance Required
Microsoft's recent concessions represent a noteworthy step toward addressing competition concerns in the European cloud market. However, the effectiveness of these measures will depend on their implementation and the company's commitment to fostering a genuinely competitive environment. Continuous monitoring by organizations like CISPE and ECCO will be crucial to ensure that these changes translate into tangible benefits for European cloud providers and their customers.
As the cloud computing landscape continues to evolve, stakeholders must remain vigilant, advocating for fair practices that promote innovation, choice, and equitable competition across the industry.

Source: Computerworld Under CISPE pressure, Microsoft opens the door to fairer cloud competition in Europe