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Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by florin999, Jun 6, 2016.

  1. florin999

    florin999 Member

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    Can someone please help with this dump created?
    My father laptop got a bluescreen .
     

    Attached Files:

  2. Neemobeer

    Neemobeer Windows Forum Team
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    Looks like one of the CPU cores is hung, could be a bad CPU. The IRQL is 1c = 28 which is the clock interrupt level. The process that is running at the time is chrome.exe. Have you made any changes to chrome recently such as add-ons etc? You may want to try and remove chrome and see if the BSOD continues.
     
  3. florin999

    florin999 Member

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    Thank you!
    I checked and uninstalled a lot of extensions from Chrome.
     
  4. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 101, {61, 0, 80dc2120, 1}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    
    Hi,
    just to add to Neemobeer's post that if the bsod should continue please run the driver verifier and post any resulting dump files. This guide should help:
    How do I fix a Blue Screen in Windows using Driver Verifier?
     

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