New copy shop opened up. Problem is the 'File Edit View Tools Help' toolbar is missing. Also right click does not give 'cut & paste' on menu. Shop owner seems to know less about Windows 7 than I do (I taught myself internet on public computers, using XP Pro, about two years ago). Anyway, without 'print preview', or 'cut & paste', I cannot print from internet, so computers at this copy shop are currently useless. Hoping there is some solution to this?