Mouse and Keyboard do not work on the OS selection screen

Discussion in 'Windows 7 Help and Support' started by Sameer Ahmed, Mar 29, 2010.

  1. Sameer Ahmed

    Sameer Ahmed New Member

    Joined:
    Mar 29, 2010
    Messages:
    4
    Likes Received:
    0
    Hi,

    I am facing an issue where my keyboard does not work on the OS selection scrren, I have Windows XP and Windows 7 installed on two different partitions and Windows 7 has been set as Default OS, i do not have the option of choosing Windows XP as the Keyboard does not function, strangely it comes back on when Windows 7 starts to load....
    Please help as i need to access Windows Xp too
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    Sounds like your bios is not supporting the keyboard. If it is USB, try plugging into a different port.

    Check the bios to make sure the USB is enabled and certain functions are enabled, but not sure which ones, maybe Legacy.

    If it is a PS/2 keyboard, make sure you have it plugged in correctly.
     
  3. Sameer Ahmed

    Sameer Ahmed New Member

    Joined:
    Mar 29, 2010
    Messages:
    4
    Likes Received:
    0
    Thanks for your reply Mate

    The Bios i guess supports it , because i am able to use them(the light glows) in all other screens , tried getting into BIOS and the same issue, meaning the KB and Mouse lights go off and they dont work.

    I have a USB mouse and Keyboard , and it is an issue only with OS selection screen and after your reply found out that i face a similar issue with BIOS screen as well
     
  4. SlyDelvecchio

    SlyDelvecchio New Member

    Joined:
    Mar 30, 2010
    Messages:
    10
    Likes Received:
    0
    Hi mate, with USB keyboard & mouse you need to go into your BIOS and enable something like:

    USB Legacy Support
    USB Emulation
    PS2 Emulation
    Keyboard & Mouse Emulation
    USB Keyboard & Mouse
    Keyboard & Mouse Compatibility

    Obviously it differs for each BIOS - I'm just giving examples.

    Hope that helps mate.
     
  5. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    Sometimes the bios requires an F key. If there is an option for turning those on on the keyboard, check that.

    If not, maybe try another keyboard. Aa PS/2 keyboard might be needed in some circumstances, like using a kvm switch or an older system.
     

Share This Page

Loading...