- Thread Author
- #1
Hello. This is my first post here. I am not sure what all you need, so let me explain what I got and leave it to hear back if more information is needed, etc.
I have a laptop in home network, on which I am running 64-bit Win7. I got a BSOD although I don't believe I was doing anything special when it occurred. Merely installing a new VM with Oracle VirtualBox. I have done so several times without incident until now. In the blue screen, I was shown the name of one driver which was apparently objectionable for some reason or another. The name of it was "risdpe64.sys". Searching for this file after rebooting, I found two copies:
C:\Windows\System32\DriverStore\FileRepository\risdpcie.inf_amd64_neutral_1b449f00ac4efbba\risdpe64.sys
C:\Windows\System32\drivers\risdpe64.sys
When I rebooted, Windows showed me an error message about this event and provided a link to Search for a solution, which I clicked but nothing came of it. That is, no solution was offered, and the window just closed. However, in this error message I was informed of this:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800560F913
BCP3: FFFFF880032558B8
BCP4: FFFFF88003255110
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\090712-81557-01.dmp
C:\Users\display\AppData\Local\Temp\WER-219446-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
----------------------------------
In that information two files are mentioned helping to describe the problem. The dmp file appears to be a binary file, and I am not sure what program would allow me to read it, or, indeed, if that would even help me. Nonetheless, I have attached it to this message. The other file, namely, "WER-219446-0.sysdata.xml", is rather large. If it should be needed, please let me know. Thank you.
I have a laptop in home network, on which I am running 64-bit Win7. I got a BSOD although I don't believe I was doing anything special when it occurred. Merely installing a new VM with Oracle VirtualBox. I have done so several times without incident until now. In the blue screen, I was shown the name of one driver which was apparently objectionable for some reason or another. The name of it was "risdpe64.sys". Searching for this file after rebooting, I found two copies:
C:\Windows\System32\DriverStore\FileRepository\risdpcie.inf_amd64_neutral_1b449f00ac4efbba\risdpe64.sys
C:\Windows\System32\drivers\risdpe64.sys
When I rebooted, Windows showed me an error message about this event and provided a link to Search for a solution, which I clicked but nothing came of it. That is, no solution was offered, and the window just closed. However, in this error message I was informed of this:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800560F913
BCP3: FFFFF880032558B8
BCP4: FFFFF88003255110
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\090712-81557-01.dmp
C:\Users\display\AppData\Local\Temp\WER-219446-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
----------------------------------
In that information two files are mentioned helping to describe the problem. The dmp file appears to be a binary file, and I am not sure what program would allow me to read it, or, indeed, if that would even help me. Nonetheless, I have attached it to this message. The other file, namely, "WER-219446-0.sysdata.xml", is rather large. If it should be needed, please let me know. Thank you.