Mysterious 'ghost' drive that doesn't exist, how to get rid of it?

Discussion in 'Windows 7 Hardware' started by g2010a, Oct 6, 2010.

  1. g2010a

    g2010a New Member

    Joined:
    Oct 5, 2010
    Messages:
    4
    Likes Received:
    0
    Hi everyone,

    I recently installed the Office 2010 trial and it insisted it wanted to be installed in drive Q: (a networked drive) but it had no writing privileges. The only way to coax the installer into installing was to remove Q: from the list of connected drives. After the installation, I have a new 'ghost' hard drive that wasn't there before, using the path Q: !!
    The drive does not appear in the Drive Management tool; it has 0bytes of space; and I cannot remove it to mount the original drive on the network that should be using the letter Q.

    Here's a screenshot of the Drives (in German).

    Does anyone have any idea what happened and what may be done to fix it?

    Thanks!

    [​IMG]
    ghost drive | Flickr - Photo Sharing!
     
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,841
    Likes Received:
    1,568
  3. g2010a

    g2010a New Member

    Joined:
    Oct 5, 2010
    Messages:
    4
    Likes Received:
    0
    Thanks, that explains everything! Looks like I'll have to uninstall... sigh.
     
  4. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
    There's a tool to clean up after removing Office 2010, which includes removing the Q Drive. I can't remember exactly where I found it so I'm attaching in a zip.

    Incidentally I had nothing but trouble with the "Click to Run" set up and gave up on office 2010. But you can now get a "standard" or off-line installer for a 60 day trial. Here's a Softpedia link (you can get it through official M$ links as well, I just didn't want to sign in to get the links!!). It's a chunky download at 585mb but at least it installs just the bits you want!!
     

    Attached Files:

    #4 Elmer, Oct 6, 2010
    Last edited: Oct 6, 2010

Share This Page

Loading...