Need help with keyboard!

Discussion in 'Windows 7 Help and Support' started by Nikkerloo, Nov 15, 2011.

  1. Nikkerloo

    Nikkerloo New Member

    Joined:
    Nov 15, 2011
    Messages:
    8
    Likes Received:
    1
    Hey guys.

    My mum has a netbook and has recently been having problems with her keyboard. She sent it back to the manufacturer and they sent it back, saying it was fixed, but alas, it is not! There only seems to be one problem with it - when the enter key is pressed, a backslash (\) appears. There's no other enter/return key on the keyboard and obviously this key is very necessary. I've looked into mapping the key to another unused key but for some reason it doesn't work. Any ideas would be appreciated as she doesn't want to send the computer back to the manufacturer if this is only going to happen again!

    Thanks in advance,
    Nikki
     
  2. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

    Joined:
    May 25, 2009
    Messages:
    6,045
    Likes Received:
    300
  3. Nikkerloo

    Nikkerloo New Member

    Joined:
    Nov 15, 2011
    Messages:
    8
    Likes Received:
    1
    Hi Mike, thanks for the speedy response.

    I've already tried this method, with no success. Got anything else?

    Thanks
    Nikki
     
  4. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

    Joined:
    May 25, 2009
    Messages:
    6,045
    Likes Received:
    300
    What brand is the netbook?
     
  5. Nikkerloo

    Nikkerloo New Member

    Joined:
    Nov 15, 2011
    Messages:
    8
    Likes Received:
    1
    It is a Samsung N150.
     
  6. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

    Joined:
    May 25, 2009
    Messages:
    6,045
    Likes Received:
    300
    Hi again

    Have you tried this...

    Sometimes the keyboard drivers can get corrupted.
    You need to change them or test the driver.


    [FONT=Arial, Helvetica, sans-serif]Go to Device Manager and uninstall the keyboard. Then restart the computer and let it re-install the keyboard and drivers.
    [/FONT]
    You can also try installing new drivers for the keyboard.

    Samsung Input Drivers for Windows XP, Vista & Windows 7

    Mike
     
  7. Nikkerloo

    Nikkerloo New Member

    Joined:
    Nov 15, 2011
    Messages:
    8
    Likes Received:
    1
    Fixed it!

    Re-reading the posts here, and going back to the howtogeek article, I had a lightbulb that perhaps the changes I had made to the keyboard via Sharpkeys may still be in effect, even though I uninstalled it. So I reinstalled it, and sure enough, the changes were still there. So I cleared them, re-wrote the registry, rebooted and hey presto! It worked.

    Thanks for all your help in this, Mike, it was driving both my mother and I nuts!
     
    1 person likes this.

Share This Page

Loading...