Windows 7 Need help...

[JustinKeeper]

I just got a brand new Dell Studio XPS laptop yesterday, with Windows 7 installed on it, and already, it refuses to boot. I've run startup system repair from both the hard disk, as well as the cd/dvd, to no avail. It will say it's loading, will search for the problems, but cannot repair them. I tried running it again, and now it won't even load the that screen. I have no idea what to do...

 

[reghakr]

I don't mean to blow you off, but call Dell's toll-free support number and ask what's going on or get a replacement.

That's just ridiculous that it won't boot out of the box.

Be firm with them, as they'll probably try to give you the runaround.

 

[RAK]

Reghakr's suggestion is the best help you will get for a brand new computer!! For what it's worth, My son works for Dell, as a travelling trouble shooter. I think, if you are strong enough, you could get them to come and visit you and fix the problem (or replace) in situi.