Need Help!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Cyn, Jul 22, 2013.

  1. Cyn

    Cyn New Member

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    Good Morning,

    Recently I've been having bsod issues. Looking around the web, I found blue screen view but can't decipher this info. ntoskrnl.exe shows as one of the culprits, but something else may be causing that. Not being the most computer savvy person, I hope I have followed all the instructions for uploading data. The computer is running perfectly - except for bsod. Hoping someone can shed some light on my problem.

    Thanks so much,
    Cyn

    P.S. Have I forgotten anything? I'll add if needed.
     

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    #1 Cyn, Jul 22, 2013
    Last edited: Jul 22, 2013
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    You've zipped up the .exe's that are used to run the reports. Please run the .exe's (by double-clicking on them) and that will generate a series of reports. Then zip up and upload the reports.
     

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