Windows 7 Need Help!


New Member
Jul 22, 2013
Good Morning,

Recently I've been having bsod issues. Looking around the web, I found blue screen view but can't decipher this info. ntoskrnl.exe shows as one of the culprits, but something else may be causing that. Not being the most computer savvy person, I hope I have followed all the instructions for uploading data. The computer is running perfectly - except for bsod. Hoping someone can shed some light on my problem.

Thanks so much,

P.S. Have I forgotten anything? I'll add if needed.


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Fantastic Member
Microsoft Community Contributor
Mar 22, 2010
You've zipped up the .exe's that are used to run the reports. Please run the .exe's (by double-clicking on them) and that will generate a series of reports. Then zip up and upload the reports.
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