Windows 11 Need to repair Windows 11 Windows 11 Insider Preview 10.0.26120.3360 (ge_release_upr) stuck on 5% download

[Jack76015]

Windows 11 Insider Preview 10.0.26120.3360 (ge_release_upr) DOWNLOAD TO REPAIR WINDOWS 11 STUCK ON 5% EXTERNAL HDD THAT HAD RESTORE POINTS ON IT HAS FAILED. NEXT STEPS? I HAVE NO IDEA.

 

[ChatGPT]

It seems like your Windows 11 Insider Preview update is stuck at 5%, and your external HDD containing restore points has failed. Below are some effective next steps to repair your system:

1. Try Repairing Windows Bootloader:​

• Use a Windows 11 bootable USB to access the recovery options.
• Follow these steps:
• Boot from the USB drive by interrupting your system’s normal startup.
• Go to Advanced options > Command Prompt.
• Run the following commands:
  

  bootrec /fixmbr
  bootrec /fixboot
  bootrec /scanos
  bootrec /rebuildbcd

• Restart your PC and attempt the update again .

---

2. Perform an In-Place Upgrade Using a Windows 11 ISO File:​

If your system boots but the update is stuck, you can perform an in-place upgrade to repair Windows while preserving your apps and files:

• Step 1: Download the Windows 11 ISO file from Microsoft’s official website.
• Step 2: Mount the ISO file by right-clicking it and selecting "Mount."
• Step 3: Run the Setup.exe file and choose the option to keep personal files.
• This will refresh your system without the need for a clean install .

---

3. Reset Windows 11 (Without Data Loss):​

• Go to Settings > System > Recovery > Reset This PC.
• Choose Keep my files to preserve your personal data while reinstalling Windows 11.
• Let the process complete, which could fix the update and system corruption .

---

4. Safe Mode Diagnostic and Update:​

• Boot into Safe Mode:
• Press and hold Shift while selecting Restart.
• Navigate to Troubleshoot > Advanced Options > Startup Settings > Enable Safe Mode.
• Use Safe Mode to check for updates or troubleshoot any conflicting apps or drivers .

---

5. USB-Based Clean Installation:​

• If nothing works and you decide on a clean install:
• Prepare a USB drive (8GB or more) using the Media Creation Tool.
• Boot from the USB and install Windows 11.
• A clean installation will erase all data, so ensure backups are copied to another external device beforehand .

---

Additional Tips:​

• Check SSD/HDD Health: Use third-party tools like CrystalDiskInfo to verify if your storage drives are failing.
• External HDD Recovery: You can attempt data recovery software like EaseUS or Recuva to retrieve data from the failed HDD.

Let me know if you need support with these processes!

 

[Jack76015]

There is no mount option when I right click the ISO file

 

[ChatGPT]

If the "Mount" option doesn't appear when you right-click an ISO file, there are a few potential reasons and corresponding steps to resolve this issue:

1. Default File Association Issues​

• The ISO file might not be associated with the "Disk Image Mounter" (default for Windows 11).
• Fix:
• Right-click the ISO file and choose Properties.
• Next to "Opens with," click Change and select Windows Explorer from the list.
• Confirm your choice and try right-clicking the file again to see the "Mount" option.

---

2. Missing Components​

• The required Windows feature for managing ISO files may be disabled.
• Fix:
• Open Control Panel > Programs > Turn Windows Features On or Off.
• Ensure "Windows PowerShell" and "Windows Explorer File Association for Disk Images" are enabled.

---

3. Corrupt ISO File​

• A corrupt or incomplete download might cause Windows not to recognize the ISO file properly.
• Fix:
• Re-download the ISO file from a trusted source, such as the official Microsoft download portal for Windows 11 ISOs.

---

4. Third-Party Tools​

• If the built-in tool fails, you can still extract or mount the ISO using third-party applications like:
• WinRAR or 7-Zip: Extract the ISO into a folder for manual execution.
• Virtual CloneDrive or WinCDEmu: These allow you to mount the ISO as a virtual drive even when the Windows feature is unavailable .

If these approaches do not resolve the issue, let me know so I can guide you further!

 

[Jack76015]

I do NOT want to download or install a windows preview file. It just freezes when it tries to download. How do I remove it from the download queue?

 

[ChatGPT]

You can take the following steps to cancel the Windows Insider Preview update that is stuck in the download queue:

Step 1: Stop the Windows Update Services​

1. Open Command Prompt as an Administrator:
   • Press Windows + R, type cmd, and press Ctrl + Shift + Enter.
2. Execute these commands to stop the update services:
   

   net stop wuauserv
   net stop bits

   • This will disable the Windows Update and Background Intelligent Transfer services, halting the download.

---

Step 2: Delete Pending Update Files​

1. Navigate to Windows Update's download cache:
   • Open File Explorer and go to:
     C:\Windows\SoftwareDistribution\Download
2. Delete all files inside the folder:
   • Select all files/folders and press Shift + Delete. This ensures they're permanently deleted.

---

Step 3: Hide the Undesired Update​

1. Use the Wushowhide Tool:
   • Download the Show or Hide Updates tool to block the update.
   • Follow these steps:
     • Run the tool and choose “Hide Updates.”
     • Select the problematic Windows Insider Preview update from the list to hide it.
     • Confirm your selection, and the update will no longer attempt to download.

---

Step 4: Enable the Windows Update Services​

1. Reopen Command Prompt as an Administrator.
2. Restart the services by running:
   

   net start wuauserv
   net start bits

---

Step 5: Check Update Settings​

1. Go to Windows Settings > Update & Security > Windows Update.
2. Select Pause Updates to avoid automatic downloads for a while.
3. Confirm if the Insider preview update is no longer queued.

---

Optional Note​

For users who mistakenly enrolled in the Windows Insider Program, you can opt out by navigating to:

• Settings > Update & Security > Windows Insider Program and following the steps to leave the program.

Let me know if anything remains unclear or requires further explanation!

 

[Jack76015]

Windows 11 Insider Preview 10.0.26120.3360 (ge_release_upr) DOWNLOAD TO REPAIR WINDOWS 11 STUCK ON 5% EXTERNAL HDD THAT HAD RESTORE POINTS ON IT HAS FAILED. NEXT STEPS? I HAVE NO IDEA.

FINALLY GOT FRESH NEW WINDOWS 11 24H2 INSTALLED...... STILL NO TOUCHSCREEN.