Nerdio Manager Update: Modern Work Features for MSPs and Remote Teams

In a bold move aimed at enhancing productivity for managed service providers (MSPs), Nerdio has unveiled significant upgrades to its Nerdio Manager for MSP platform. On November 7, 2024, the company introduced new "Modern Work" capabilities, which streamline the processes around deploying and managing Microsoft services like Azure Virtual Desktop (AVD), Microsoft 365, and Microsoft Intune. But what does this really mean for the average Windows user and the companies that depend on these services? Let’s break it down.

What Are "Modern Work" Capabilities?​

By coining the term "Modern Work", Nerdio is addressing the pressing need for organizations to thrive in today’s hybrid and remote work environments. Traditionally, managing various Microsoft services has been a patchwork endeavor, often requiring multiple platforms that don't communicate effectively. Nerdio aims to change that by providing a unified control center for all things Microsoft 365—from Teams and OneDrive/SharePoint to Exchange Online and security management through Microsoft Defender.

Key Features of the Upgraded Nerdio Manager:​

1. Centralized Management for Teams: This feature allows complete oversight of Teams settings, policies, and compliance. MSPs can control everything from chat permissions to app integrations from a single dashboard, ensuring uniformity across different client environments.
2. OneDrive and SharePoint Oversight: With direct control over file storage permissions and compliance, practitioners can manage security protocols and file-sharing settings more efficiently, enhancing productivity without risk.
3. Email Environment Management: Forget toggling between platforms for email configurations. The manager consolidates mailbox permissions, transport rules, and retention policies, thus simplifying administrative tasks.
4. Identity Management Integration: The integration of Entra ID and active directory services allows a seamless approach to managing user identities across clients, further streamlining service delivery.
5. CIS Intune Benchmarks: For firms putting data security at the forefront, incorporating robust, ready-to-use security policies based on CIS benchmarks helps enforce compliance and bolster defenses against threats.
6. Comprehensive Endpoint Security: With centralized management of Microsoft Defender, MSPs can monitor threats and vulnerabilities across tenant environments, ensuring clients remain safeguarded against attacks.

A New Pricing Structure: What Does It Mean?​

Along with the new features, Nerdio is also rolling out an updated pricing model. This model introduces a per-customer, per-tenant pricing structure rather than charging based on the number of users. This change is a significant boon for MSPs handling varied-sized clientele, enabling predictability in budgeting while avoiding the concerns of spiraling costs as user numbers grow.
"At Kite Technology Group, the new per-tenant pricing model has given us the flexibility to grow without worrying about costs scaling with each new user," said Adam Atwell, CTO at Kite Technology Group. This model not only fosters growth but simplifies operations, allowing companies to focus on improving service experiences for their clients.

Broader Implications for the IT Landscape​

As remote work continues to solidify its position as a norm rather than an exception, platforms like Nerdio Manager are crucial. They contribute to a workplace that is adaptable and prepared for whatever challenges may arise—be it security threats, compliance issues, or the convoluted nature of managing multiple client environments.
By integrating essential tools into one cohesive platform, Nerdio is facilitating a more efficient workflow, helping organizations tap into the full potential of Microsoft 365 while assuring compliance and security across all operations.

Conclusion​

The enhancements to Nerdio Manager reflect a thoughtful response to the evolving needs of the digital workspace. For Windows users—whether in a corporate setting or as freelancers—the ability to streamline their Microsoft services into one platform represents both convenience and efficiency. As the demand for comprehensive yet accessible tech solutions continues to rise, tools like these will undoubtedly become staples in the toolkit of any modern IT professional.
Whether you’re an MSP looking to enhance your service offerings or an employee navigating the complexities of remote work, Nerdio's latest capabilities provide promising avenues for increased productivity, security, and streamlined management—all crucial in today's fast-paced digital world.

---

Source: Virtualization Review Nerdio Adds All-in-One Microsoft 365 Management for MSPs