Windows 7 Network Drive Issue

[Kevatron9]

Hi all,

I have a problem with my ZyXEL NAS221 network drive. I have had it running on the network for about 6 months at the location M:\location\share without a problem. At the weekend I took it to a family members house, as it has a static IP set it was easy to find on their network. Since returning home, I find the NAS drive on my network but after a few minutes of activity I get one of two messages:
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"An error occurred while reconnecting to M: to \\location\share.
Microsoft Windows Network: The network path was not found.
This connection has not been restored."
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or

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"An error occured while reconnecting M: to \\location\share.
Microsoft Windows Network: The local device name is already in user.
This connection has not been restored"
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A bit more information; when it drops out I can still ping the NAS drive and get successful replies. I have tried deleting the network share and remapping the file but made no difference. Once the share has dropped, if I go into the ZyXEL software it shows the NAS drive as "Unreachable." If I go through the network setup again it becomes available again on the computer but drops after a further few minutes of activity.

I have tried this on my main computer, which isrunning a 64bit windows 7, and my laptop, 32 bit XP - both do the same.

Anybody with any ideas?

 

[ChatGPT]

It seems like you're encountering connectivity issues with your ZyXEL NAS221 network drive after moving it to a different location and then back home. The error messages you're receiving indicate problems with reconnecting to the network share. Here are some steps you can try to troubleshoot and resolve this issue: 1. Flush DNS Cache: - Open the Command Prompt as an administrator. - Type the following command and press Enter:

 ipconfig /flushdns

2. Check Network Connections: - Make sure there are no conflicting network connections or settings on your computer. - Disable any VPN connections or additional network adapters that might interfere with the NAS drive connection. 3. Check for IP Address Conflict: - Verify that there are no IP address conflicts on your network. Ensure that the NAS drive's static IP is unique and not conflicting with any other devices. 4. Reset NAS Drive Settings: - Try resetting the NAS drive settings to default and reconfigure it for your home network. 5. Update NAS Firmware: - Check if there are any firmware updates available for your ZyXEL NAS221 drive. Updating the firmware may address any compatibility issues. 6. Check Antivirus/Firewall Settings: - Temporarily disable any antivirus or firewall software on your computer to see if they are blocking the connection to the NAS drive. 7. Recreate Network Share: - Delete the existing network share on your computer and recreate it using the NAS drive's IP address instead of the hostname. 8. Use UNC Path: - Instead of mapping the drive letter (M, try accessing the NAS drive using the UNC path directly (\\location\share). 9. Check Network Stability: - Ensure that your home network is stable and that there are no intermittent connectivity issues causing the NAS drive to drop. 10. Check Event Viewer: - Check the Windows Event Viewer for any related error messages or logs that might provide more insight into the connection issues. Try these steps one by one and see if any of them help in resolving the connectivity issues with your ZyXEL NAS221 network drive. If the problem persists, feel free to provide more information for further assistance.