Network print driver issue

Discussion in 'Windows Vista Help and Support' started by Rob G, Dec 5, 2007.

  1. Rob G

    Rob G New Member

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    I have a PC (Dimendion 5150) running XP connected to a printer (Dell 924).
    My laptop (640m Inspiron) runs on Vista Home and is connected by a home network. I recently ran windows update (which included a vista print driver) on the laptop and since then i have been unable to print from the laptop.

    I understand that there is a compatability issue with the XP and vista print drivers (Journal ID # 07339KX7XD).

    Can anyone help?
     
  2. jformony

    jformony New Member

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    strangely enough it would appear that your vista compatible driver isnt. i found that same problem and wound up using the generic PNP driver for my hp and all was well perhaps your dell just doesnt like vista either i would try different drivers 'till i found something that worked.. perhaps dells website might be of some help.... good luck
     
  3. Spiderkiller

    Spiderkiller New Member

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    before uninstalling of your printer software you should check the network options are set to allow share printer
     

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