New build BSOD

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by jkm1687, Jul 3, 2011.

  1. jkm1687

    jkm1687 New Member

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    Hey everyone,

    Just finished my 2 builds and mine runs great, my girlfriends is having some issues though, For some reason when i run prime95 the system will reboot itself or go to a bluescreen with something about drivers, or memory.. The system specs are

    AMD Phenom II X4 955 Black Edition Deneb 3.2GHz
    ASUS M5A87
    G.SKILL Ripjaws X Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666)
    Nvidia GTX 260
    corsair 600w psu

    Ive tried updating the drivers i could figure out and updating the bios. Any suggestions on how to troubleshoot this or ideas on the issue would be awesome, Has also crashed with memtest.

    Here are a few minidump filesView attachment 070311-20576-01.zip

    Thanks
    James
     
  2. Captain Jack

    Captain Jack Extraordinary Member

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    Hello there,

    Seems like it might be some Hardware. So I would recommend to run MemTest86+ single stick on different DIMM slot. Your BIOS is up to date (03/14/2011) so don't worry about it. Check the Motherboard manual and RAM manual and see if the voltages and timing are set correctly in BIOS. Here is a guide for Hardware Diagnostic Hardware Diagnostic | Captain Debugger

    Code:
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80002aba639, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!KiUnlockKobjectArray+9
    fffff800`02aba639 f0452108        lock and dword ptr [r8],r9d
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  ffffffffffffffff
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d16100
     ffffffffffffffff 
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x1E
    
    PROCESS_NAME:  services.exe
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff80002b325d8 to fffff80002ae6d00
    
    STACK_TEXT:  
    fffff880`02e87c38 fffff800`02b325d8 : 00000000`0000001e ffffffff`c0000005 fffff800`02aba639 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02e87c40 fffff800`02ae6382 : fffff880`02e88418 fffffa80`068b9550 fffff880`02e884c0 fffffa80`068b9610 : nt! ?? ::FNODOBFM::`string'+0x4987d
    fffff880`02e882e0 fffff800`02ae4c8a : fffff880`02e88550 fffff800`02ada627 fffffa80`068b9550 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    fffff880`02e884c0 fffff800`02aba639 : fffff800`02b4c535 fffffa80`068b9550 00000000`00000000 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a
    fffff880`02e88658 fffff800`02b4c535 : fffffa80`068b9550 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiUnlockKobjectArray+0x9
    fffff880`02e88660 fffffa80`075ad7c0 : fffffa80`075b0ce0 fffffa80`075e8b90 fffffa80`0762c1e0 fffffa80`0762c620 : nt! ?? ::FNODOBFM::`string'+0x25bd0
    fffff880`02e88920 fffffa80`075b0ce0 : fffffa80`075e8b90 fffffa80`0762c1e0 fffffa80`0762c620 fffffa80`07638680 : 0xfffffa80`075ad7c0
    fffff880`02e88928 fffffa80`075e8b90 : fffffa80`0762c1e0 fffffa80`0762c620 fffffa80`07638680 fffffa80`07638e90 : 0xfffffa80`075b0ce0
    fffff880`02e88930 fffffa80`0762c1e0 : fffffa80`0762c620 fffffa80`07638680 fffffa80`07638e90 fffffa80`0763ebe0 : 0xfffffa80`075e8b90
    fffff880`02e88938 fffffa80`0762c620 : fffffa80`07638680 fffffa80`07638e90 fffffa80`0763ebe0 fffffa80`0764abe0 : 0xfffffa80`0762c1e0
    fffff880`02e88940 fffffa80`07638680 : fffffa80`07638e90 fffffa80`0763ebe0 fffffa80`0764abe0 00000000`00001000 : 0xfffffa80`0762c620
    fffff880`02e88948 fffffa80`07638e90 : fffffa80`0763ebe0 fffffa80`0764abe0 00000000`00001000 00000000`0000027c : 0xfffffa80`07638680
    fffff880`02e88950 fffffa80`0763ebe0 : fffffa80`0764abe0 00000000`00001000 00000000`0000027c 00000000`00000080 : 0xfffffa80`07638e90
    fffff880`02e88958 fffffa80`0764abe0 : 00000000`00001000 00000000`0000027c 00000000`00000080 00000000`00000000 : 0xfffffa80`0763ebe0
    fffff880`02e88960 00000000`00001000 : 00000000`0000027c 00000000`00000080 00000000`00000000 00000000`00000000 : 0xfffffa80`0764abe0
    fffff880`02e88968 00000000`0000027c : 00000000`00000080 00000000`00000000 00000000`00000000 fffffa80`06811000 : 0x1000
    fffff880`02e88970 00000000`00000080 : 00000000`00000000 00000000`00000000 fffffa80`06811000 fffff8a0`0261d000 : 0x27c
    fffff880`02e88978 00000000`00000000 : 00000000`00000000 fffffa80`06811000 fffff8a0`0261d000 00000000`00000080 : 0x80
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiUnlockKobjectArray+9
    fffff800`02aba639 f0452108        lock and dword ptr [r8],r9d
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  nt!KiUnlockKobjectArray+9
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d9fdd5b
    
    FAILURE_BUCKET_ID:  X64_0x1E_nt!KiUnlockKobjectArray+9
    
    BUCKET_ID:  X64_0x1E_nt!KiUnlockKobjectArray+9
    
    Followup: MachineOwner
    --------- 
     
  3. jkm1687

    jkm1687 New Member

    Joined:
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    Thanks the problem is i dont have a usb drive to run memtest86 any other suggestions. its a new rig so i can rma the hardware if thats the cause.
     

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