new computer, big problem

Discussion in 'Windows Vista Help and Support' started by fransmarius, Feb 18, 2007.

  1. fransmarius

    fransmarius New Member

    Feb 18, 2007
    Likes Received:
    I bought a new notebook preloaded with vista home basic

    I let windows load and do it's thing and then it asked me to restart

    Since then it is impossible for me to get past the welcome screen in regular mode

    First I thought it was password related but I can logon in safe mode with my password

    In any case I disabled the password in safe mode but still I can't get past the welcome screen in regular mode......its possible in safe mode startup though

    Does anyone know what I can do?

    FYI: there are no programs loaded on the notebook and its not connected to the internet

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