New computer won't see or dectect year old external hard drive

#1
I recently bought a new HP laptop with Windows 7 and went to plug in my ComStar external hard drive and nothing showed up. It still works on my old laptop with windows vista. I check device manager, my computer, and drive manager and it doesn't seem to be seen at all. The hard drive is a usb plug with a wall plug power source. Any suggestions?
 


#2
I recently bought a new HP laptop with Windows 7 and went to plug in my ComStar external hard drive and nothing showed up. It still works on my old laptop with windows vista. I check device manager, my computer, and drive manager and it doesn't seem to be seen at all. The hard drive is a usb plug with a wall plug power source. Any suggestions?
In Device Manager, try uninstalling your USB Ports and Hubs and let them be re-detected and installed.
 


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