new hp bsod

#1
Hi it has been a very long time since i have upgraded my computer, so i finally updated.
H
P amd athlonII 650 quad core
8gb
1tb
all i did was install a belkin usb adapter to use with a verizon mobile broadband modem/hotspo
tafter i had it going for two hours it bsod'ed on me
all i can see is bad pool header which apparently means something software?
i was trying out the preinstalled games (poker superstars iii to be exact) when it first crashed, it averages once a day and i haven't been on muchi just wondered what i could do, and hoping i don't need to return the machine
i did reinstall the 2- 4gb memory sticks, and it hasn't done it since,( after reading about that in another part of the web before i found this forum)

thanks for any help
 


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Captain Jack

Extraordinary Member
#2
Seems like it could be some Hardware that's causing the system to crash. I would recommend a full Hardware Diagnostic (MemTest 8 passes) (RAM, Hard drive) Hardware Diagnostic | Captain Debugger

Uninstall your Internet Security software (Symantec) for the time being and test it.

Code:
BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffff900c069f170, The pool entry we were looking for within the page.
Arg3: fffff900c069f260, The next pool entry.
Arg4: 00000000250f0017, (reserved)

Debugging Details:
------------------


BUGCHECK_STR:  0x19_20

POOL_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d070e8
 fffff900c069f170 

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  GameConsole-wt

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002c00cae to fffff80002ad6640

STACK_TEXT:  
fffff880`08b4b898 fffff800`02c00cae : 00000000`00000019 00000000`00000020 fffff900`c069f170 fffff900`c069f260 : nt!KeBugCheckEx
fffff880`08b4b8a0 fffff960`00104ed0 : fffff900`c06e6e04 fffff960`0005d91c fffff880`34616c47 00000000`00000000 : nt!ExDeferredFreePool+0x12da
fffff880`08b4b950 fffff960`000cc008 : fffff880`08b4b9d0 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!FreeObject+0x40
fffff880`08b4b980 fffff960`0005fcc6 : fffff880`80000000 fffff880`08b4bb00 00000000`00000001 fffff900`c229cb80 : win32k!RGNOBJ::vDeleteRGNOBJ+0x24
fffff880`08b4b9b0 fffff960`00096cf0 : fffff880`08b4bab8 fffff900`c0200000 00000000`5c040c85 00000000`00000001 : win32k!RGNOBJ::bCopy+0x122
fffff880`08b4b9f0 fffff960`0005d363 : 00000000`00000000 00000000`00000001 fffff900`c069f180 fffff900`c06e6e40 : win32k!RGNOBJAPI::bCopy+0x3c
fffff880`08b4ba40 fffff960`000964a4 : fffff900`c0849820 fffff880`08b4bca0 00000000`00000021 00000000`5c040c85 : win32k!GreCombineRgn+0x8f
fffff880`08b4bb40 fffff960`0011d931 : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`000000a0 : win32k!xxxRedrawWindow+0x114
fffff880`08b4bba0 fffff800`02ad58d3 : fffffa80`0b1dd8c0 00000000`00000000 00000000`00000000 fffff900`c0081000 : win32k!NtUserRedrawWindow+0xe9
fffff880`08b4bc20 00000000`737c2e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008ec08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x737c2e09


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!FreeObject+40
fffff960`00104ed0 eb16            jmp     win32k!FreeObject+0x58 (fffff960`00104ee8)

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  win32k!FreeObject+40

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce79a73

FAILURE_BUCKET_ID:  X64_0x19_20_win32k!FreeObject+40

BUCKET_ID:  X64_0x19_20_win32k!FreeObject+40

Followup: MachineOwner
 


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