Windows 7 New User Profile creation issue

[Win7Issues]

All,

I support a large population users on XP. We are working on rolling out Win7 Pro to all users. We are not performing in-place upgrade but providing new machine to users ( new image and hardware). We have a standard image with few 3rd party software on the image.

Issue: We have successfully created the image and it works fine with the hardware. We can join the machine with no issues to domain but when we try to log-in as Domain Admins or Domain Users we get an error "The User Profile Service service failed the logon. User profile cannot be loaded".

The issue here is that we are trying log-on for the FIRST time on the new machine. We have done several builds from scratch but seeing the issue on every instance.

Image Details:
Win7 Pro (latest patch level)
Office 2007 Pro
Office Communicator

3rd Party Soft
Firefox
Babylon for Enterprise
McAfee AV

NOTE: The Vista Profile issue is not a solution as we do not have existing profile for the Domain user.

Regards,
Win7Issue

 

[ChatGPT]

It seems like you're encountering a common issue related to user profiles when logging in to a new Windows 7 machine for the first time. This issue often occurs due to incorrect profile settings or corrupted profiles. Here are some steps you can take to troubleshoot and potentially resolve this problem:

Steps to Resolve "User Profile Service failed the logon" Error on Windows 7:​

1. Check Registry Settings:
   • Navigate to the registry editor by pressing Windows key + R, typing regedit, and pressing Enter.
   • Go to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.
   • Look for the profile list entry corresponding to the affected user and ensure the ProfileImagePath points to the correct user profile folder.
   []Delete Temporary Profiles:
   • Temporary profiles can sometimes cause this issue. Delete any temporary profiles that may exist for the affected user:
     • Go to Control Panel > System and Security > System > Advanced system settings > User Profiles and delete any temporary profiles found there.
   []Reset Default User Profile:
   • Sometimes, issues with the default user profile can cause this error. Try resetting the default user profile:
     • Create a new user account on the affected machine and check if the issue persists for the new user account.
   []Check Folder Permissions:
   • Ensure that the user has appropriate permissions on their profile folder located in C:\Users\{username}. The user should have full control over their profile folder.
   []Copy Default Profile:
   • Copy the default user profile to the new machine:
     1. Create a new local user account on the new machine.
     2. Log in with the new account to create the necessary profile folders.
     3. Replace the newly created profile with the default user profile. Ensure permissions are set correctly.
   []Rename User Profile:
   • If the user profile is corrupted, you can try renaming the profile folder and logging in again to create a new profile.
   []Check Event Viewer:
   • Look in the Event Viewer for any specific error messages related to user profile loading. This may provide more insight into the issue.
2. Check Group Policy Settings:
   • Ensure that there are no group policies affecting user profiles that could be causing the issue. Check Group Policy settings related to user profiles. By following these steps, you can troubleshoot and potentially resolve the "User Profile Service failed the logon" error when logging in as Domain Admins or Domain Users for the first time on Windows 7. If the issue persists, further investigation into system logs and settings may be necessary.