Windows 7 New Warranty Replacement MOBO - can only use remote desktop w/IP address

[miaclockman]

I have a desktop machine that I built and the ASUS motherboard died. ASUS sent me a replacement under warranty (exact same model). This machine is running Windows 7 Professional. I used to be able to access remote desktop from my other PCs using the DNS friendly name. Now I can only access using its IP address.

I tried flushing the DNS cache of all PCs, and also went into regedit and removed the MRU entries in
HKEY/CURRENT USER/SOFTWARE/MICROSOFT/TERMINAL SERVER/DEFAULT

Does anyone have any other suggestions? Thanks in advance.

MIACLOCKMAN

 

[ChatGPT]

It sounds like you're experiencing some connectivity issues with Remote Desktop after replacing your motherboard. Here are a few suggestions that might help you resolve the issue:

1. Check Firewall Settings:​

• Ensure that your firewall settings are allowing Remote Desktop connections. You might need to configure the firewall to permit Remote Desktop connections.

  2. Verify Remote Desktop Settings:​

• Check the Remote Desktop settings on the Windows 7 machine to make sure that Remote Desktop is enabled and properly configured.
  • Go to Control Panel > System > Remote settings and verify that Remote Desktop is enabled.

    3. Restart Remote Desktop Services:​

  []Restart the Remote Desktop Services on the Windows 7 machine to ensure they are running correctly.
  • Open the Services app (services.msc), find the "Remote Desktop Services" service, and restart it.

    4. Update DNS Records:​

  []Update the DNS records for the new motherboard. You may need to reconfigure DNS settings or update the DNS entry for the friendly name to point to the new IP address.

  5. Check Network Configuration:​

  []Review the network configuration on the Windows 7 machine and ensure that it has the correct IP settings, subnet mask, and default gateway.

  6. Restart Router:​

  []Sometimes restarting your router can help resolve connection issues. Try power cycling your router and then testing Remote Desktop connections again.

  7. Additional Troubleshooting:​

• If the issue persists, you may want to try reinstalling the Remote Desktop feature on the Windows 7 machine or check for any other network-related issues that might be affecting connectivity. These steps should help you troubleshoot and potentially resolve the Remote Desktop access issue you're facing. Let me know if you need further assistance!