Hi All, I am having problems with my daughter's laptop accessing the internet with her wifi, She accidentally reset her laptop back to factory settings. She also didn't make any recovery disks. The problem is now the laptop keeps asking for a network user name/Password when she tries to access the internet. I have researched this issue but to no avail. I am curious as to how to resolve this issue. I feel the only way may be to reset the wireless router back to factory settings and start again. My question is if i reset the router will i then be able to reset the network user name and password?. Thanks for any assistance. Dave.