No Icons or Start Menu On Start Up

Discussion in 'Windows 7 Help and Support' started by Stuart Cole, Mar 1, 2011.

  1. Stuart Cole

    Stuart Cole New Member

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    I have an Acer Aspire M5811 running Windows 7 - 64 bit. When I tried to start my pc tonight I ended up with just the desktop wallpaper with no icons or start menu.

    I tried to reboot in safe mode but the pc became unresponsive. I also tried using the system restore disc but again nothing.

    Any suggestions.
     
  2. Mike

    Mike Windows Forum Admin
    Staff Member Premium Supporter

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    Welcome to the forums,

    Run anti-virus software and check your system registry for other maladies.

    Run a System File Integrity Check by hitting CTRL-SHIFT-ESC to get into Task Manager, and go to File -> New Task -> Run

    or if that doesn't work try Windows Key + R on your Keyboard to get to Run

    In the Run box type cmd.exe

    sfc /scannow

    If Windows finds system integrity violations and can't repair them, your installation is corrupt.
    Your hard drive may be failing.
    You may be infected with a virus, malware, rootkit, or trojan.

    Most of these problems will require a complete re-install, and so you should begin the immediate backup of your files. If you did not create a full system backup, this will require a complete re-install of your entire operating system, all programs, and files. If you hear any strange churning or screeching noise emanating from your system, it is likely a hard drive failure in progress. Most of the time, this will not cause you to lose Explorer (i.e. the Start Menu, etc). Usually this is due to system file corruption or a virus.
     
  3. Stuart Cole

    Stuart Cole New Member

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    Thanks Mike

    I tried your suggestions but nothing worked. Any other suggestions?
     

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