No idea how to fix. PLEASE HELP.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by KJQuadro, Aug 27, 2012.

  1. KJQuadro

    KJQuadro New Member

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    Hello,

    I have the two minidump files, and my system information. Could someone please examine my minidump files, and tell me what to do.

    Thank you
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Any more info on when exactly the crashes occur? Any special time, during game play, network activity?

    Have you checked the Event Viewer to see if there are any consistent error or warning messages. And Kernel power doesn't really count.

    The dump files seem to indicate memory corruption, probably caused by some driver. You drivers all seem to be fairly recent, so not sure what to look for there.

    I see you are running AVG, any updates for it?

    The second dump mentions the problem was in conjuction with h12.exe. Maybe you know what that is, but it appears to be related to some gaming activity? I suppose if you are gaming, a video driver might be also involved.

    Someone else may see some driver known to be problematic, but I don't have the experience.
     
  3. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Please redo the upload specified at this link: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html
    Your upload doesn't contain all the information.

    hl2.exe is (I believe) the exectuable for Half Life 2

    Please un-install the software for your wireless USB X-Box controller and remove the device from the system (for testing). These devices are known to cause BSOD's on Win7 systems - and there aren't any updated drivers available.

    Analysis:
    The following is for information purposes only.
    Code:
    [FONT=lucida console]**************************Mon Aug 27 10:31:13.759 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082712-33571-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 2:51:04.602[/B]
    BugCheck Code: [B]BugCheck A, {6800528730a, 2, 0, fffff8000350573b}[/B]
    Probably caused by :[B]memory_corruption ( nt!MiMapPageInHyperSpaceWorker+1b )[/B]
    BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME: [B]hl2.exe[/B]
    FAILURE_BUCKET_ID: [B]X64_0xA_nt!MiMapPageInHyperSpaceWorker+1b[/B]
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed:[B]3510[/B]
      BIOS Version                  1206
      BIOS Release Date             06/05/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Aug 26 16:53:36.359 2012 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082612-32526-01.dmp]
    Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
    System Uptime:[B]0 days 8:29:39.092[/B]
    BugCheck Code: [B]BugCheck 7F, {8, 80050033, 406f8, fffff8000349032d}[/B]
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :[B]ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )[/B]
    BugCheck Info: [B]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/B]
    BUGCHECK_STR:  0x7f_8
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x7f_8_nt!KiDoubleFaultAbort+b2[/B]
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed:[B]3510[/B]
      BIOS Version                  1206
      BIOS Release Date             06/05/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]


    3rd Party Drivers:The following is for information purposes only. Any drivers in red should be updated.
    Code:
    [FONT=lucida console]**************************Mon Aug 27 10:31:13.759 2012 (UTC - 4:00)**************************
    GEARAspiWDM.sys             Mon May 18 08:17:04 2009 (4A1151C0)
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    xusb21.sys                  Thu Aug 13 18:10:17 2009 (4A848F49)
    LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
    LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
    nx6000.sys                  Wed Jan 27 18:36:09 2010 (4B60CDE9)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    CLBUDF.SYS                  Thu Jul 15 06:05:36 2010 (4C3EDD70)
    CLBStor.sys                 Thu Jul 15 06:05:41 2010 (4C3EDD75)
    AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
    ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)
    AsIO.sys                    Mon Aug 23 21:53:02 2010 (4C7325FE)
    rikvm_38F51D56.sys          Fri Oct 29 06:52:09 2010 (4CCAA759)
    bcmvwl64.sys                Mon Nov 22 08:58:19 2010 (4CEA76FB)
    btwl2cap.sys                Fri Feb 11 20:06:04 2011 (4D55DCFC)
    btwdpan.sys                 Mon May 16 10:58:06 2011 (4DD13B7E)
    CORSGKB.sys                 Mon Jun 20 22:38:24 2011 (4E000420)
    btwavdt.sys                 Thu Jun 23 10:53:33 2011 (4E03536D)
    btwrchid.sys                Thu Jun 23 10:56:51 2011 (4E035433)
    btwaudio.sys                Wed Jul  6 18:39:13 2011 (4E14E411)
    BCM42RLY.sys                Tue Jul 19 23:22:48 2011 (4E264A08)
    mvxxmm.sys                  Mon Sep 19 07:31:37 2011 (4E772819)
    mvs91xx.sys                 Mon Sep 19 07:31:51 2011 (4E772827)
    mv91cons.sys                Mon Sep 19 07:36:08 2011 (4E772928)
    btwampfl.sys                Tue Sep 20 13:14:26 2011 (4E78C9F2)
    Rt64win7.sys                Tue Sep 27 10:50:33 2011 (4E81E2B9)
    PxHlpa64.sys                Mon Oct 17 10:29:34 2011 (4E9C3BCE)
    bcbtums.sys                 Tue Oct 18 14:37:25 2011 (4E9DC765)
    bcmwl664.sys                Wed Oct 26 22:45:09 2011 (4EA8C5B5)
    asmtxhci.sys                Wed Nov  2 23:00:22 2011 (4EB203C6)
    asmthub3.sys                Wed Nov  2 23:00:32 2011 (4EB203D0)
    HECIx64.sys                 Wed Nov  9 19:52:25 2011 (4EBB2049)
    avgidsdrivera.sys           Fri Dec 23 07:05:21 2011 (4EF46E81)
    avgidsfiltera.sys           Fri Dec 23 07:05:40 2011 (4EF46E94)
    avgmfx64.sys                Fri Dec 23 07:08:12 2011 (4EF46F2C)
    RTKVHD64.sys                Tue Jan  3 05:51:09 2012 (4F02DD9D)
    asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
    iusb3hub.sys                Thu Jan  5 06:54:43 2012 (4F058F83)
    iusb3xhc.sys                Thu Jan  5 06:54:45 2012 (4F058F85)
    iusb3hcs.sys                Thu Jan  5 06:56:40 2012 (4F058FF8)
    avgrkx64.sys                Mon Jan 30 22:11:41 2012 (4F275BED)
    iaStor.sys                  Wed Feb  1 19:15:24 2012 (4F29D59C)
    LGSHidFilt.Sys              Tue Feb  7 08:12:39 2012 (4F312347)
    avgldx64.sys                Tue Feb 21 22:57:53 2012 (4F4467C1)
    e1c62x64.sys                Thu Mar 15 23:57:28 2012 (4F62BA28)
    avgtdia.sys                 Sun Mar 18 23:53:32 2012 (4F66ADBC)
    nvhda64v.sys                Wed Apr 18 13:07:54 2012 (4F8EF4EA)
    avgidsha.sys                Wed Apr 18 22:19:15 2012 (4F8F7623)
    nvlddmkm.sys                Tue May 15 03:35:36 2012 (4FB20748)
    avgtpx64.sys                Tue Jul  3 08:33:58 2012 (4FF2E6B6)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sun Aug 26 16:53:36.359 2012 (UTC - 4:00)**************************
    AiCharger.sys               Wed May  5 04:37:36 2010 (4BE12E50)
    ndisrd.sys                  Fri Aug 12 06:14:50 2011 (4E44FD1A)
    ASUSFILTER.sys              Tue Sep 20 11:46:33 2011 (4E78B559)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=xusb21.sys
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
    http://www.carrona.org/drivers/driver.php?id=nx6000.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=CLBUDF.SYS
    http://www.carrona.org/drivers/driver.php?id=CLBStor.sys
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=rikvm_38F51D56.sys
    http://www.carrona.org/drivers/driver.php?id=bcmvwl64.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    btwdpan.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=CORSGKB.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=BCM42RLY.sys
    http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
    http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
    http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl664.sys
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsfiltera.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=asahci64.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys
    http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
    http://www.carrona.org/drivers/driver.php?id=ndisrd.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
     

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