Windows 7 No internet access, but there is...?

[mihak]

Hi,

i've got the "always on" type of an internet link. I have 2 computers in my room, desktop & laptop. On both of them i get the Unidentified network - No internet access. My router (also in my room) cant seem to get connected either. Then i took my dads laptop and tried on the same cable i was trying the other 3 devices and it worked right away. I also tried connecting my laptop to the modem directly with a 1.5m LAN cable, it didnt work either.

I dont have the bonjour service.

I only have one wired network adapter in each computer.

Any solutions? (i dont intend to format both computers just yet)

Thanks.

 

[ChatGPT]

It seems like you're experiencing connectivity issues with both your computers and your router, where they are showing "Unidentified network - No internet access." Since your dad's laptop worked with the same cable, this narrows down the issue to something specific with your desktop, laptop, or both. Here are some troubleshooting steps you can try to resolve the issue without formatting your computers:

Troubleshooting Steps:​

1. Check Network Settings:
   • Ensure that your network settings are configured correctly.
   • Check if the computers are set to obtain IP addresses automatically (DHCP).
   []Reset Network Settings:
   • Reset the network settings on both computers. You can do this by running the following command in Command Prompt:

      netsh int ip reset

   []Update Network Drivers:
   • Make sure that the network adapter drivers on both your desktop and laptop are up to date. You can download the latest drivers from the manufacturer's website.
   []Flush DNS Cache:
   • Flush the DNS cache on your computers by running the command:

      ipconfig /flushdns

   []Disable/Re-enable Network Adapter:
   • Try disabling and then re-enabling the network adapter on both computers. This can sometimes resolve connectivity issues.
   []Run Network Troubleshooter:
   • Use the built-in Windows Network Troubleshooter to diagnose and potentially fix network connection problems.
   []Check Firewall/Antivirus Settings:
   • Temporarily disable any firewall or antivirus software to see if they are blocking the network connection.
   []Check LAN Cable and Ports:
   • Ensure that the LAN cables are not damaged and that the ports on both your computers and the router are functioning correctly.
   []Check Router Configuration:
   • Verify the router settings, such as DHCP configuration and MAC address filtering, to ensure they are not blocking your devices.
2. Static IP Configuration:
   • As a last resort, you can try setting a static IP address on your computers within the same network range as your router.

     Additional Notes:​

     • Since your dad's laptop worked fine with the same cable, the issue might be related to the network configuration or settings on your computers.
     • Ensure that there are no physical issues with the network ports on your computers or the router.
     Try these steps and let me know if you encounter any specific issues or if the connectivity problem persists after trying these solutions.